Leasing Executive (NALP) Full-Time, 989 units, Trainer.Responsible for showing and leasing apartments.Knowledge of Bond, FDIC adherence, & Conventional properties.Qualifying prospective residents/applications, collection/receipts and rent.Participated in ongoing resident relation..Knowledge in AMSI systems, delinquent rent collection, resident files, compliance, accounting, reports and marketing.Knowledge of FHA adherence completed all Grace Hill courses.

Leasing Executive (NALP) Full-Time, 612 units, Trainer.Responsible for showing and leasing apartments.Bond relation manager.Knowledge of Bond, FDIC adherence, & Conventional properties.Resident event coordinator, qualifying prospective residents/applications, collection/receipts and rent.Participated in ongoing resident relation.Responsible for renewals and resident retention.Knowledge in MRI systems, delinquent rent collection, resident files, compliance, accounting, reports and marketing.Knowledge of FHA adherence completed all Grace Hill courses

Knowledge of General Acceptable Accounting Principles.Provided guided tours of the property.Responsible for nightly paperwork, balancing, credit card batches, end of day closing reports.Service guests with check-in & out as well as complaint/compliment resolution.Serve guests meals along with beer and wine from menu on the lobby level, maintained schedule of events, shuttle service, and popular sites surrounding the Hartsfield-Jackson Airport area.

Answered high volume inbound calls resolving customer issues.Used up sale and product knowledge experience suggesting different products to better suit the needs of the customer.Knowledge of escrow and monthly mortgage payments, foreclosure and delinquentsResponsible for all escalated callsOrganized team meeting and functionsHandle all irate calls