Diana Her Email & Phone Number

Mendota Heights, Minnesota, United States

● Manage and process onboarding for up to 40 new hires a week with up to 20 successfully starting each week● Conduct and manage background and driving record checks while maintaining confidentiality● Schedule and fingerprint new hires as needed for DHS background studies● Host and manage virtual onboarding meetings, demonstrating multitasking abilities● Communicate daily via phone calls, texts, and emails with new hires and various department teams● Redirect and assist employees with general HR requests, including to payroll or training● Proactively adapt to new systems and processes, completing all training and seamlessly incorporating new practices into workload● Collaborate with team members and supervisors to refine workflow processes● Update and maintain company databases of new hires and onboarding progress daily

St Paul, Minnesota, United States

● Increased candidate interviews by 85% through resume and references writing assistance● Managed company PR by creating visually appealing job postings and maintaining professional correspondence● Recruited candidates via social media platforms and internal databases, catering to English and Hmong-speaking audiences● Developed and maintained a database of guides and templates for improved organizational efficiency● Provided exceptional customer service and support throughout the application and hiring process● Conducted candidate screenings, background checks, and drug tests with discretion● Supported non-English speaking candidates through translation services● Received inbound and conduct outbound calls daily, including outside of business hours to best support candidates● Drafted and sent offer letters or new hire information to hired temps● Updated databases daily, assist with payroll, and troubleshoot any issues as needed

St Paul, Minnesota, United States

● Provided front desk receptionist services such as greeting guests and receiving inbound calls● Assisted with event coordination, including set up and directing guests● Conducted daily and weekly maintenance of office and building space● Improved communication and time-management skills via consistent emails negotiating schedules

Greater Minneapolis-St. Paul Area

● Supported staff, faculty, and students in hardware, software, and applications used● Provided services in person, through phone calls, or chat assistance both individually and as a team● Conducted daily and weekly maintenance of labs from cleanliness to replenishment of supplies● Acquired effective communication skills asking inquisitive questions and sending timely emails

Brooklyn Center, Minnesota, United States

● Served as an IT Service Desk staff member supporting Caribou Coffee stores and corporate employees in hardware, software, and applications used● Services included in person, through phone calls, and chat assistance● Staged and deployed computers, laptops, surfaces, and iPads● Acquired common troubleshooting skills applicable to computers and laptops