Diana Hildreth, Mcse, Mcsa Email & Phone Number

Washington, Dc, Us

San Antonio, Tx, Us

Columbia, Md, Us

Columbia, Md, Us

• SharePoint and Power Platform Developer at Edwards Performance Solutions• SharePoint and Power Platform Consultant at Centers for Medicare & Medicaid Services (CMS) supporting Enterprise Project Management Task Order (EPMTO) contract

Duluth, Georgia, Us

• SharePoint Developer at National Defense University supporting Academic and Business Support contract• Support Provided: SharePoint/Power Platform/Teams Assessment, SharePoint and Power Platform development

Schaumburg, Il, Us

• Consulted, advised clients in varied environments (i.e. SharePoint on-premises and Microsoft 365)• Defined client requirements, designs, builds and tests solutions• Streamlined, improved existing client processes by creating custom Power Apps and Power Automate Flows• Converted and improved InfoPath forms and their corresponding workflows into custom Power Apps and Power Automate Flows• Assisted throughout SharePoint migrations (e.g. on-premise to SharePoint Online)• Troubleshot SharePoint issues, liaised directly with Microsoft as needed on behalf of client• Developed custom app documentation, trains clients on long-term use, maintenance hand off

Columbia, Md, Us

• SharePoint Administrator for Edwards Performance Solutions, Corporate Portal• SharePoint Administrator at Center for Medicare and Medicaid Innovation Center (CMMI), supporting 600+ users in 300+ security groups across 120+ sites• Setup, customized and templatized PMO sites for Court Services and Offender Supervision Agency (CSOSA)• Migrated a set of online IT process forms from an external vendor's platform to the University of Maryland Medical System's (UMMS) SharePoint platform complete with workflows and email notifications• Set up new SharePoint farms for corporate along with important collaborative services such as Workflows, My Sites, Search Center, PowerPivot etc.• Testing and troubleshooting SharePoint issues at both local and server level• Perform SharePoint Development work for both in house and contracts, designing InfoPath / Nintex forms, Workflows in SharePoint Designer and Nintex, Kanban and Scrum boards, color coded Calendars for Project Managers, etc. • Train users on SharePoint security management and new collaboration features• Supported a migration from SharePoint 2010 to SharePoint 2013 that involved over 600 users• Authored technical documentation and standard operating procedures for future use on setting up SharePoint farms, setting up features/services, fixing server issues etc.• Anticipated company savings of $30k+ through SharePoint development and migration efforts

Arlington, Virginia, Us

• Administrator for Microsoft Office 365, SharePoint 2013, Exchange 2013, and Lync 2013, supporting 350+ users• System Administrator for new client projects• Created, maintained and operated IT Support Ticketing System• Developed new SharePoint automated processes and reporting through the use of workflows• Trained site owners on SharePoint security management• Researched and helped incorporate new technologies• Conducted vendor negotiations, purchasing equipment and services for setting up new offices• Developed and maintained a SharePoint-based inventory system for all company assets (hardware and software)• Developed and documented all processes and procedures for the IT department• Anticipated company savings of $20k+ through SharePoint development work

Washington, D.C., Us

• SharePoint Administrator supporting 1000+ users, coverage included the PAHO headquarters inWashington DC as well as 30+ country offices in Latin America• Customer liaison for SharePoint projects• Developed new SharePoint automated processes for customers, minimizing time and paperwork• Instructed system administrators in English and Spanish on new automated processes• Mentored users on how to migrate institutional data to SharePoint-based Electronic File Cabinet• Trained site owners on SharePoint security management• Bilingually authored technical documentation for future use on all developed systems

Us

• Administrator: Active Directory, SharePoint farm, Production Servers, Security• Standardized images and provided hardware/software support for various platforms• Offered remote and on-site support • Documented operational procedures and drafted policies for the IT Department• Researched and helped incorporate new technologies• Conducted vendor negotiations• Developed and conducted SharePoint training courses for users• Worked in the Neonatal Intensive Care Unit (NICU) of several Northern Virginia Hospitals• Prepared monthly financial reportsAdditional SharePoint Administrator Projects• Performed administrative tasks in SharePoint such as delegating user permissions• Designed tutorials and conducted SharePoint training sessions for users• Created virtual machines in order to build SharePoint farms for both testing and production• Used SharePoint Designer to customize sites and scripted batch files to create automated backups (using the STSADM command- line and task scheduler)• Migrated production site from SharePoint 2003 to 2007 and was working to migrate to 2010• Collaborated with third party vendors for SharePoint add-ons

Buffalo, New York, Us

• Provided bilingual customer service• Performed teller work and ensured efficacy of bank’s ATM• Opened accounts, conducted wire transfers, promoted loans, mortgage products and insurance• Processed credit card applications• Analyzed overdraft reports

Us

• Provided bilingual customer service along with sales activities• Processed credit card applications• Assisted the Firedog technical support team in troubleshooting computer-related issues

• Provided bilingual customer service as part of sales team• Performed imaging lab work • Processed credit card applications• Opened T-Mobile cell phone accounts• Opened and closed store along with safely delivering night deposits• Assisted in hiring decisions

Bachelor Of Applied Science (B.A.Sc.), Information Technology

Advanced High School Diploma