Diana Riggieri Email & Phone Number

Boston, Ma, Us

This role affords me the incredible opportunity to function as a program manager for prominent tech industry clients and cultivate relationships with international partners. I meticulously outline research plans, overseeing all aspects from deliverables and timelines to client engagement, ensuring seamless project progression. Additionally, I execute strategic plans to align with overarching goals.My approach has proved effective, as in just a few short years I have -💥 Avoided $60,000+ in excessive vendor charges by scrutinizing proposals to warrant suggested services aligned with project requirements and budgets 💥 Retained 100% of the team💥 Spurred a 100+% rise in productivity, and💥 Completed 10+ projects to satisfy multiple demanding high-tech clients Of course, my project teams of upwards of 15 deserve mention in these wins! Collaboration is the crux of this role, and I am cognizant of this as I plan every next project. If you’d like to know more about how I accomplished all of this, feel free to reach out for a conversation.

Las Vegas, Nevada, United States

I lead the development of comprehensive investment plans alongside three partners, meticulously allocating budgets and coordinating all aspects of property acquisition. Engaging with customers and stakeholders, I ensure strategic alignment and insight-driven decision-making. Through program management, I oversee seamless execution, focusing on financial performance and operational excellence. Implementing robust monitoring mechanisms, I track expenses and profits monthly, fostering transparent communication with property management teams and partners. Leveraging data-driven insights, I craft expansion strategies and forecast market trends to identify lucrative opportunities for portfolio growth. Sustainable growth hinges on enhancing customer experience and adapting to evolving market trends.

Here I had the prime opportunity to put my hard-won intuition and user experience research skills to use by supporting the creation of and evaluating user-centric designs. I made decisions I promised would generate results and I delivered for our team.I concentrated on refining agile methods, maximizing productivity, and streamlining workflows. With the support of three highly talented associates, I orchestrated a comprehensive company-wide transformation of user-experience research and delivered 100% of projects on time.

Massachusetts, United States

I enjoyed merging my acumen for reading people with my research skills in gauging product effectiveness and customer satisfaction. In doing so, I directed usability testing, moderated interviews, and framed data-based recommendations to improve the end-user experience. In my tenure here, I am particularly proud of – 💥 Garnering a 90+% eventual satisfaction through enhanced product functionality and💥 Contributing to 75% sales growth through collaboration with both patients and the dental product development team to increase usage by promoting the diversity of applications the research uncovered.I answered to the director of patient research.

Massachusetts, United States

Building a brand in a competitive market is no easy feat, but being ambitious and tactical, I landed some great listings and profitable sales. I excelled at weighing supply and demand with recommended listing prices to minimize the time properties spent on the market and enjoyed a notable number of referrals from customers; a direct result of my customer service expertise. I was always bold in negotiating to defend positive customer outcomes. I reported to the territory vice president.

Doctorate Of Business In Strategic Leadership, Business/Managerial Economics

Focus: Leadership approaches, business benefits, high-performance team development

Master Of Systems Engineering, Systems Engineering, 4.0

Activities and Societies: Graduated with DistinctionHuman Factors Focus, Graduated with Distinction (4.0 GPA)

Bachelor Of Science In Biology, Minor In Chemistry, Biology And Chemistry

Activities and Societies: TriBeta Biological Honor Society Member

Postgraduate Certificate, Cloud Computing

30 CEU Credits earned specializing in Microsoft Azure and Amazon Web Services