Diana Stănuț Email & Phone Number

Cluj-Napoca, Cj, Ro

Cluj-Napoca, Cluj, Romania

Cluj-Napoca, Cluj, Romania

• Act as the primary contact for all of personal Enterprise accounts and develop relations with all account stakeholders proactively to achieve client development and retention targets.• Day to Day account management and digital strategy planning for clients (B2B) across verticals - Ecommerce, Pharma, BFSI etc to meet various KPIs like bringing brand awareness & effective customer acquisition cost, incremental ROAS• Supporting new customers to understand Ve’s services/ products/ software and advise them on how to use them in the best possible manner. Supporting the Sales team regarding the pitch of new costumers.• Responsibility for managing and implementing customer campaigns in close collaboration with other departments (design, trading & tech support, Sales Product Specialist, Integration team). • Responsibility for the strategic optimization and development of product solutions for existing customers as well as for the upsell of further products.• Creating campaign reports and analyzing them to create the highest possible value for our customers.• Offering support, training and coaching to the junior AM team members, delegating tasks and assessing periodically their progress in achieving their goals and KPI’s.

Cluj Napoca

• Plan, manage and deliver projects for internal (Romania) and external clients from different verticals: e-commerce, real estate, finance, travel, healthcare• Responsible for retention and growth of top tier client’s portfolio• Experience with various platforms (DV360, Power BI, Dynamics 365, HubSpot, Google Data Studio etc.)

Cluj County, Romania

- Managing project costs, budgets and client expectations- Anticipating and making recommendations for client needs- Proactively managing communications between the agency and clients- Working with the creative team to bring ideas and offer suggestions- Coordinating projects by communicating effectively with the client and the team to follow all steps to ensure project stays on track- Managing budgets, timelines, creative briefs- Providing clients with timely updates and status regarding the projects- Reviewing and preparing contracts and invoices

Cluj County, Romania

- Setting, communicating and maintaining timelines and priorities on every project- Communicating, maintaining and developing client relationships- Managing operational and administrative functions to ensure specific projects are delivered efficiently- Providing leadership, motivation, direction and support to my team- Travelling to on site inspections and project managing events. Managing supplier relationships.

Cluj County, Romania

- Assist the manager in organizing, planning and implementing strategy- Coordinate operations. Ensure schedules and objectives are met- Supervise and motivate staff. Create reports, analyze and interpret data

Bachelor’S Degree, Psychology - Psycho-Pedagogy

Bachelor’S Degree, Institutor - French Language

Primary School & Preschool Teacher