Hyejin Diana Noh Email & Phone Number

Anyang, Gyeonggi-Do, Korea

Order Management- Process customer PO, communicate with HQ Order Team to receive order confirmation and adjust shipping schedule- Maintain good relationships with customer, communicate with customer by email or call to support their request - Set selling price with KAM, Finance person and make quotation for customer- Data entry in SAP Cloud for Customer(C4C)- Register or update customer information and transfer customer to distributors for follow up.- Send order confirmation, shipping document, invoice to customer- Responsible for both international and domestic order processBilling and AR follow up- Send invoice to customer and AR follow up- Handle credit notes and debit notesSales Data Management- Report weekly sales record to GM- Prepare sales data for Quarterly Business Review, Budget Meeting, Board of Directors Meeting, International Sales Meeting- Forecast direct sales revenue- Conduct sales analysis by market & product groupImport & Export Management- Record all import & export and collect related documents- Import products from Switzerland, China and review invoice to check correct information(HS code, Incoterms, price etc.)- Make invoice and packing list, book forwarder to export- Request Finance person to pay customs duty and surtax.Stock Management- Manage inventory, record inventory tracking- Conduct inventory investigation by monthlyMarketing- Communicate with HQ Marketing Team to prepare for customer exhibition in Korea- Order brochures and samples for demonstration- Make short videos for company campaign

Toronto, Canada Area

- Chosen as the Best rookie cashier of the York Mills branch.

대한민국 서울 서초구

SUNGHWA Trading is a leading Korean sock manufacturer which supplies globally to H&M, Gap Inc., J.Crew, American Eagle Outfitters, etc. My job details:- Confirmed Purchase Order from buyers, accepted revised Purchase Order.- Performed Order Management Process to meet delivery date.- Went to business trip to meet buyers or attend their workshop.- Well understood buyers’ manual and regulation, instructed factories to follow it.- Input cost breakdown in buyers’ system.- Answered buyers' inquiries, provided customer service, resolved complaints.- Communicated with freight forwarders to track shipments and negotiate freight charges.- Determined the mode of transport for subsidiary materials based on lead time and shipping time.

대한민국 서울 서초구

My job details:- Assisted the head of the Sales Department, prepared weekly sales report.- Ordered subsidiary materials of socks from suppliers based in China, Hong Kong, Korea and Vietnam, etc., forecasted order quantities and negotiated price. - Communicated with freight forwarders to check shipping document(bills of lading, packing lists etc.) and negotiate freight charges.- Arranged couriers such as DHL, FedEx, SF express etc. to send samples to overseas buyers.- Booked transportation methods(truck, air and sea), made packing lists and invoice for moving subsidiary materials from suppliers to factories.- Cooperated with third party laboratories for quality assurance purposes.- Communicated with buyers and suppliers to meet delivery date.

上海(Shanghai, China)

- Guided about 6,000 to 10,000 visitors per day to the Korea pavilion.- Chosen as the Best Guide of the Korea Pavilion.- Received service training for one month.- Awarded with Contributions to Korea Pavilion in 2010 Shanghai EXPO.

대한민국 서울 구로구

TUV Rheinland is a global leader in providing independent testing and assessment services.My job details:- Assisted news clipping, data researching, telemarketing and building customer database. - Assisted in organising the International Solar Energy Expo & Conference 2010.

학사, 경제학

- 2008.04.15 Certificate Career Coaching : Complete a course in Trade/Oversea Business for 4 weeks - 2009.12.03 First Grade Award Book.

Education record

- Studied in Tsinghua University as an exchange student for two semesters.