Diana Broj Email & Phone Number

Chicago, Illinois, United States

• Manages APHON’s Chemo/Bio Provider Program and provide support to existing instructors and supervise course setup/management.• Supports the planning, development, and operations of educational programs, products, and events, including those at annual conferences.• Develops and updates project plans to meet deadlines and ensure high quality, successful initiatives• Acts as liaison to members/customers, client team and service departments regarding product/program inquiries with accuracy, quality and courtesy.• Provides support to education-related committees and task forces.• Contributes to supporting a team culture of collaboration.

Schaumburg, Illinois, United States

▪ Reviewed and processed all CRCC exam applications.▪ Coordinated requests for examination accommodations with applicants and the exam vendor.▪ Responded using excellent customer service techniques to verbal and written inquiries pertaining to the application, certification renewal, and continuing education processes.

Deer Park, Il

▪︎ Delivered exceptional customer service experience to shoppers and clients▪︎ Consistently contributed to store sales and growth goals (daily/weekly & quarterly)▪︎ Actively supported the company values and culture▪︎ Promoted opportunities for philanthropic fundraising partnerships with local charitable organizations▪︎ Maintained current knowledge of fashion and jewelry trends in order to better assist shoppers▪︎ Engaged with customers in a positive manner. Provide guidance and assistance to support purchases that meet their individual needs.

Palatine, Il

▪︎ Responsible for managing communications for the senior pastor, including drafting monthly correspondence, writing press releases, plus editing, uploading and scheduling weekly blog posts▪︎ Created presentations and worked on projects and special assignments as needed▪︎ Provided calendar management support; scheduled and coordinated a variety of monthly meetings▪︎ Designed and compiled weekly and special topic mass emails with open rate percentages in the high 40's▪︎ Managed site redesign for both the church and school websites. In 2016, hired and oversaw the efforts of an outside web consultant. ▪︎ Coordinated a 3-year church fundraising drive dedicated to supporting community outreach and building awareness of worship activities, the parish school (serving Pre-K through 8th grade), and church-supported community events. Identified stakeholders, managed stakeholder expectations, planned and distributed all communications, and reported on fundraising and results.▪︎ Collaborated with staff and volunteers to create and implement community outreach strategies within key categories including worship, youth, school and community events. Developed multiple programs to support each category. ▪︎ Provided church support for Operation Christmas Child, collecting gifts and necessities for children in need around the world. Participated in multiple “packing parties” with church and community members.

Inverness, Il

▪︎ Oversaw a national newsletter with 20 regional editions for the National Dairy Council, targeting 55,000 school foodservice professionals▪︎ Served as the day-to-day contact for 5 national and 20 local staff members, 3 vendors and 2 client consultants▪︎ Member of team that redesigned and relaunched a nutrition website targeted to moms, including creating new content. Acted as the key point of contact between the client and the agency that managed the site. ▪︎ Handled administrative tasks including office management, insurance plan management for employees, and processing of monthly expense reports