Diana Broj Email & Phone Number

Chicago, Illinois, United States

• Manages APHON’s Chemo/Bio Provider Program and provide support to existing instructors and supervise course setup/management.
• Supports the planning, development, and operations of educational programs, products, and events, including those at annual conferences.
• Develops and updates project plans to meet deadlines and ensure high quality, successful initiatives
• Acts as liaison to members/customers, client team and service departments regarding product/program inquiries with accuracy, quality and courtesy.
• Provides support to education-related committees and task forces.
• Contributes to supporting a team culture of collaboration.

Schaumburg, Illinois, United States

• Reviewed and processed all CRCC exam applications.
• Coordinated requests for examination accommodations with applicants and the exam vendor.
• Responded using excellent customer service techniques to verbal and written inquiries pertaining to the application, certification renewal, and continuing education processes.

Deer Park, IL

• ︎ Delivered exceptional customer service experience to shoppers and clients
• ︎ Consistently contributed to store sales and growth goals (daily/weekly & quarterly)
• ︎ Actively supported the company values and culture
• ︎ Promoted opportunities for philanthropic fundraising partnerships with local charitable organizations
• ︎ Maintained current knowledge of fashion and jewelry trends in order to better assist shoppers
• ︎ Engaged with customers in a positive manner. Provide guidance and assistance to support purchases that meet their individual needs.

Palatine, IL

• ︎ Responsible for managing communications for the senior pastor, including drafting monthly correspondence, writing press releases, plus editing, uploading and scheduling weekly blog posts
• ︎ Created presentations and worked on projects and special assignments as needed
• ︎ Provided calendar management support; scheduled and coordinated a variety of monthly meetings
• ︎ Designed and compiled weekly and special topic mass emails with open rate percentages in the high 40's
• ︎ Managed site redesign for both the church and school websites. In 2016, hired and oversaw the efforts of an outside web consultant.
• ︎ Coordinated a 3-year church fundraising drive dedicated to supporting community outreach and building awareness of worship activities, the parish school (serving Pre-K through 8th grade), and church-supported.

Inverness, IL

• ︎ Oversaw a national newsletter with 20 regional editions for the National Dairy Council, targeting 55,000 school foodservice professionals
• ︎ Served as the day-to-day contact for 5 national and 20 local staff members, 3 vendors and 2 client consultants
• ︎ Member of team that redesigned and relaunched a nutrition website targeted to moms, including creating new content. Acted as the key point of contact between the client and the agency that managed the site.
• ︎ Handled administrative tasks including office management, insurance plan management for employees, and processing of monthly expense reports