Diana Diwa Email & Phone Number

Oakland, Ca, Us

- Collaborating with county and community-based teams to educate and assist clients in various aspects of their transition plans- Serving as the liaison between clients and their support systems, advocating for client preferences and ensuring clear communication of discharge plans- Coordinating discharge referrals, monitoring progress, and updating stakeholders on discharge plan status- Documenting client progress and ensuring compliance with relevant regulations and procedures

- Client Support and Program Coordination: Provide support to clients by managing housing needs, overseeing food purchasing, and supervising activities aimed at meeting treatment goals. Coordinate and lead social rehabilitation activities and client group meetings.- Ensuring Regulatory Compliance and Facility Maintenance: Oversee adherence to state and federal licensing codes for residential care facilities, maintaining a safe, comfortable, and compliant environment.- Administrative Oversight: Manage administrative tasks, including budgeting for activity expenses, maintaining receipts, and ensuring compliance with safety and health standards in food handling and facility maintenance.- Community Engagement and Relationship Building: Foster positive relationships with funding agencies, referral sources, community members, and stakeholders.

San Francisco Bay Area

- Client Support and Counseling: Provide individual and group counseling to clients in a crisis or transitional residential treatment program, ensuring their needs are met, and assist in developing and implementing treatment plans while preparing them for the next level of care or discharge options.- Educational and Crisis Intervention Support: Conduct educational classes, provide crisis intervention, and conduct client intake interviews and assessments as needed. Facilitate structured program activities, educate clients about available community resources, and support their utilization of these resources.- Documentation and Compliance: Monitor and document clients' medication intake, ensuring adherence to program procedures and licensing regulations. Maintain accurate and regular chart reviews in compliance with program procedures. Assist in ensuring overall agency compliance with policies, contractual agreements, and regulatory requirements.- Professional Development and Collaboration: Attend training sessions, staff meetings, and supervision sessions regularly. Foster positive relationships with funding agencies, referral sources, and other community stakeholders. Collaborate with program management in budget management and cost-saving measures while promoting the philosophy of psychosocial rehabilitation within the agency and the public.

- Curated a design system for Maka Health's scaling products.- Craft and execute the overall design strategy, aligning it with the company's goals and user needs- Provide guidance on design methodologies, best practices, and ensure cohesive teamwork to deliver high-quality designs.- Advocate for user-centered design principles throughout the design process. Conduct user research, user testing, and analysis to gather insights, refine designs, and ensure the final product meets user needs and expectations.- Oversee the creation of wireframes, prototypes, mockups, and design assets. Ensure the translation of conceptual ideas into intuitive and engaging user interfaces, maintaining consistency and usability across all touchpoints.- Collaborate with cross-functional teams including product managers and stakeholders. Effectively communicate design concepts, rationale, and vision, and advocate for user experience principles to key stakeholders.

- Develop and articulate the product vision, aligning it with user needs, business goals, and market trends. Lead the strategic direction for the product, overseeing its design and user experience to ensure it meets both user and business objectives.- Drive the design process, creating intuitive and visually appealing user interfaces (UI) and optimizing user experiences (UX). Lead the creation of wireframes, prototypes, and design assets, ensuring they align with the product's vision and user needs while fostering innovation and usability.- Collaborate closely with cross-functional teams, including developers, marketers, product managers, and stakeholders. Facilitate effective communication and ensuring alignment throughout the product lifecycle.- Translate user insights into actionable design improvements, advocating for user needs and preferences in all product design decisions.- Provide leadership to the design team, mentoring and guiding intern designers to achieve excellence in their work. Inspire creativity, maintain design quality standards, and encourage a collaborative environment that fosters innovation and growth.

- 700+ hours of hands-on course material, with 1:1 industry expert mentoroversight, and completion of 4 in-depth portfolio projects. - Mastered skills in information architecture, sketching and wireframing, prototyping and testing, eCommerce and browsing, persuasive and anticipatory design, gamification and behavior change,dashboards and data design, social media and messaging, and product lifecycle.

Remote

- Created the first MVP prototype of the Practitioners' web app from end-to-end in 4 weeks with two other UX/UI Designers.- Facilitated user research to inform design. Research included competitive analysis, semi-structured interviews, affinity mapping and personas.- Worked closely with stakeholders to make sure business goals were being captured in the designs.

San Francisco Bay Area

San Francisco Bay Area

Certification, Ui/Ux Design Career Track

700+ hours of hands-on course material, with 1:1 expert mentor oversight, and completion of 4 in-depth portfolio projects. Mastered skills.

Bachelor’S Degree, Psychology