Customer Success Manager, Coursera For Business
Current
Apr 2023 - Present
AeroLeads people directory · profile
Diana Ersek (East) Email & Phone Number
Customer Success | Coursera for Business
at
Coursera
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success | Coursera for Business
Location
Tustin, California, United States
Company size
Who is Diana Ersek (East)? Overview
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Quick answer
Diana Ersek (East) is listed as Customer Success | Coursera for Business at Coursera, a company with 201 employees, based in Tustin, California, United States. AeroLeads shows a matched LinkedIn profile for Diana Ersek (East).
Diana Ersek (East) previously worked as Customer Success Manager, Coursera for Business at Coursera and Global Public Sector Partnerships at Coursera. Diana Ersek (East) holds Masters Of Science Management, Business Administration, Management And Operations from Gies College Of Business - University Of Illinois Urbana-Champaign.
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Coursera
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Profile bio
About Diana Ersek (East)
Unshakable optimist, enthusiastic team player, and lifelong learner. I combine my passions for education, relationship building, and leadership to grow, drive my business acumen and inspire those around me. Aside from work, I grew up in the Bay Area and graduated from The University of California, Santa Barbara. I enjoy anything that keeps me active and on my feet. I am an avid hiker and I also enjoy reading, yoga, and traveling. Phone: (925) 297-7874
Current workplace
Diana Ersek (East)'s current company
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Coursera
11 roles
Diana Ersek (East) work experience
A career timeline built from the work history available for this profile.
Global Public Sector Partnerships
Develop partnerships with State, Federal and International Government leaders that seek modern solutions to improve digital literacy, business acumen and community prosperity. Partner with Coursera's exceptional team of subject matter experts to design, develop and deliver lifelong learning solutions that directly improve employee engagement, employee.
Oct 2021 - Apr 2023
Jun 2021 - Oct 2021
Strategic Account Executive- Erp/Epm/Scm/Hcm
- Optimize cloud application efficiency for businesses and connect them to industry-leading financial solutions
- Use customer first sales approach to solve critical business problems for executives
- Determine gaps in customer experience and strategically re-engage to ensure customer satisfaction
Nov 2019 - Jun 2021
Business Development Consultant - Erp/Epm/Scm
Jun 2019 - Nov 2019
Business Development Consultant - Customer Experience
I work with various levels of Enterprise LOB and IT Executives to build relationships, analyze IT environment, and develop solution proposals to fix business problems using Oracle solutions. - Yearly Quota Attainment: 276% - Contributed over $2 million towards Q4FY19 total sales pipeline with $790,000 in progressed opportunities set to close. FY19.
Aug 2018 - Jun 2019
Health Education And Development Team
Imagine X Functional Neurology
Worked closely with the Health and Development Program Director- Help spearhead plan to capture untapped opportunities, achieving sustained 60% lead conversion month-to-month and eclipsing $1.25 million in sales in the first two years while leading operations and bottom-line factors- Research and coordinate 2-4 marketing events, and 2-4 provider lunches.
Nov 2016 - Sep 2017
Social Media Marketing Team
The Association Of Women In Communications
Development of engaging Social Media content in terms of social media posts (Linkedin, Twitter, Facebook), live videos, and management of all platforms. Monitored and analyzed the effectiveness of the strategies used and made changes to them according to drive user engagement- Responsible for attending and hosting monthly professional panel events- Manage.
Dec 2016 - Aug 2017
Head Swim Instructor And Lifeguard
Teach children and adults of all ages valuable swim skills and water safety. Expertise in swimming and profound ability to provide training to learners. - Excellent Communication skills in order to explain certain skills within the water- Rich experience of working as a swimming instructor and special skills to handle timid learners- Knowledge of several.
May 2016 - Sep 2016
Head Lifeguard
Rancho Colorados
Supervised 22 employees, planned, organized, and coordinated lifeguards to ensure a productive work environment.
Jun 2013 - Sep 2016
Lifeguard And Swim Instructor
Irvin Deutscher Family Ymca
Nov 2015 - Aug 2016
Team & coworkers
Colleagues at Coursera
Other employees you can reach at coursera.org. View company contacts for 201 employees →
NM
Nancy Maged
Colleague at CourseraAlexandria, Alexandria, Egypt, Egypt
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AZ
Adam Ziad
Colleague at CourseraCasablanca-Settat, Morocco, Morocco
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JW
Joshua Webster
Colleague at CourseraJohannesburg, Gauteng, South Africa, South Africa
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AP
Anderson Powell
Colleague at CourseraElkton, Kentucky, United States, United States
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SG
Shruti Gogia
Colleague at CourseraNew Delhi, Delhi, India, India
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KC
Kirsten Catanzano Messina
Colleague at CourseraGreater Philadelphia, United States, United States
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AM
Albacie Meireles
Colleague at CourseraGreater Dublin, Ireland
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CP
Carole Popkins
Colleague at CourseraBoston, Massachusetts, United States, United States
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MP
Maheswari Paramita Prabowo
Colleague at CourseraKota Bekasi, West Java, Indonesia, Indonesia
View →
NG
Nicolás German Casaubon
Colleague at CourseraBuenos Aires, Buenos Aires Province, Argentina, Argentina
View →
Nancy Maged
Colleague at CourseraAlexandria, Alexandria, Egypt, Egypt
View →
AZ
Adam Ziad
Colleague at CourseraCasablanca-Settat, Morocco, Morocco
View →
JW
Joshua Webster
Colleague at CourseraJohannesburg, Gauteng, South Africa, South Africa
View →
AP
Anderson Powell
Colleague at CourseraElkton, Kentucky, United States, United States
View →
SG
Shruti Gogia
Colleague at CourseraNew Delhi, Delhi, India, India
View →
KC
Kirsten Catanzano Messina
Colleague at CourseraGreater Philadelphia, United States, United States
View →
AM
Albacie Meireles
Colleague at CourseraGreater Dublin, Ireland
View →
CP
Carole Popkins
Colleague at CourseraBoston, Massachusetts, United States, United States
View →
MP
Maheswari Paramita Prabowo
Colleague at CourseraKota Bekasi, West Java, Indonesia, Indonesia
View →
NG
Nicolás German Casaubon
Colleague at CourseraBuenos Aires, Buenos Aires Province, Argentina, Argentina
View →
4 education records
Diana Ersek (East) education
Masters Of Science Management, Business Administration, Management And Operations
Gies College Of Business - University Of Illinois Urbana-Champaign
Bachelor Of Arts - Ba
Uc Santa Barbara
Certificate, Technology Management
Uc Santa Barbara
Certificate, Sports Management
Uc Santa Barbara
FAQ
Frequently asked questions about Diana Ersek (East)
Quick answers generated from the profile data available on this page.
What company does Diana Ersek (East) work for?
Diana Ersek (East) works for Coursera.
What is Diana Ersek (East)'s role at Coursera?
Diana Ersek (East) is listed as Customer Success | Coursera for Business at Coursera.
Where is Diana Ersek (East) based?
Diana Ersek (East) is based in Tustin, California, United States while working with Coursera.
What companies has Diana Ersek (East) worked for?
Diana Ersek (East) has worked for Coursera, Oracle, Imagine X Functional Neurology, The Association Of Women In Communications, and Oak Springs Pool & Clubhouse.
Who are Diana Ersek (East)'s colleagues at Coursera?
Diana Ersek (East)'s colleagues at Coursera include Nancy Maged, Adam Ziad, Joshua Webster, Anderson Powell, and Shruti Gogia.
How can I contact Diana Ersek (East)?
You can use AeroLeads to view verified contact signals for Diana Ersek (East) at Coursera, including work email, phone, and LinkedIn data when available.
What schools did Diana Ersek (East) attend?
Diana Ersek (East) holds Masters Of Science Management, Business Administration, Management And Operations from Gies College Of Business - University Of Illinois Urbana-Champaign.
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