Creative business enthusiast and a proud advertising student at Humber College, Toronto. In my previous role as an account manager at Dell Technologies, I served as a dedicated point of contact to maintain client accounts for medium businesses in Australia. That is when I found my passion for fostering corporate relationships and a drive to provide exceptional account management and client services.The role also pushed me to become a quick learner to acquire knowledge in the IT industry, which helped me stay updated with emerging technologies and trends which is a practice I will bring forward to the advertising industry as well. Putting my strengths into play I am excited to drive creative teamwork and maintain client relationships to deliver strong and innovative campaigns that will positively impact the audience and my client
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Account ExecutiveOliver AgencyCanada -
Account CoordinatorOctopus Ink To Aug 2024 - PresentToronto, Ontario, Canada -
Account Management InternOctopus Ink To May 2024 - Aug 2024Toronto, Ontario, Canada -
Sales ConsultantTbooth Wireless / La Cabine T Sans Fil May 2023 - Apr 2024Toronto, Ontario, Canada- Assisting customers in identifying optimal connectivity solutions tailored to their specific needs.- Proactively generating sales leads through local marketing initiatives, outreach efforts, and store events. -
Brand Strategy InternBrand Innovators May 2023 - Jul 2023California, United States- Conducted in-depth market research and competitor analysis to identify key trends and opportunities, providing actionable insights for brand positioning.- Demonstrated strong organizational skills by efficiently handling multiple tasks and deadlines, ensuring timely completion of projects and deliverables in organising brand events. - Supported the planning and execution of brand newsletter highlighting brand events throughout the month ensuring alignment with objectives and maintaining consistency with brand guidelines.- Demonstrated active participation in client meetings, drafting detailed notes, and collaborating closely with clients and agency partners to ensure effective communication. -
Customer Service RepresentativeMark'S Sep 2022 - Apr 2023Etobicoke, Ontario, Canada- Managed weekly inventory, ensuring accurate stock levels and meticulously maintaining records of online purchases for seamless order fulfilment.- Delivered exceptional customer service by proactively assisting customers in finding their ideal product fit staying informed about the latest offerings, and promptly updating them on current promotions and discounts.- Exhibited proficiency in handling diverse transactions, including cash and credit transactions, while also managing commercial and business orders, demonstrating strong financial acumen and attention to detail. -
Account ManagerDell Technologies May 2021 - Aug 2022Bangalore Urban, Karnataka, India- Cultivated strategic client relationships and effectively managed medium business accounts throughout Australia as a strategic liaison between client and the organisation.- Collaborated with technical specialist team to provide end-to-end IT solutions, including client, server, storage, and networking components, fostering seamless communication and optimal product and service delivery.- Exceeded sales goals by 109%, playing a pivotal role in boosting revenue-critical marketing metrics by enhancing the customer's share of wallet across all lines of business- Facilitated continuous improvement by gathering and relaying timely customer feedback to the management team, enabling data-driven decisions for enhanced customer satisfaction and service improvements -
Digital Marketing InternIide - Indian Institute Of Digital Education Aug 2020 - Apr 2021Mumbai, Maharashtra, India- Gathered up to 10k leads for their digital marketing webinars.- Wrote 14 SEO-friendly articles for their website.- Did extensive research and gathered data on various agencies, companies and institutions tocollaborate with IIDE
Diana Johnson Education Details
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Advertising -
Entrepreneurship Business Management -
Business/Commerce, General
Frequently Asked Questions about Diana Johnson
What company does Diana Johnson work for?
Diana Johnson works for Oliver Agency
What is Diana Johnson's role at the current company?
Diana Johnson's current role is Account Executive.
What schools did Diana Johnson attend?
Diana Johnson attended Humber College, Humber College Toronto, Stella Maris College.
Who are Diana Johnson's colleagues?
Diana Johnson's colleagues are Mikael Kahrle, Valentin Costea, Lydia Bailey, Daniel Hoffmann, Victor De Brito Santos, Sandeep Tripathy, Steven Ramsbottom.
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Diana Johnson
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