Seek out knowledge | Simplify complex concepts | Provide practical, actionable recommendations.I am naturally curious so I genuinely want to get at the root of problems and understand the customer perspective. I learn quickly. I have a bias toward experimentation and a customer first approach.Expertise in:• IT research and advisory• Interviewing including requirements elicitation and problem identification• Strategic IT Service Management• Human Cantered Service Design• Continuous Improvement with a speciality in Lean Six Sigma• Business Analysis• Agile • Coaching and Mentoring • Communication
Listed skills include Process Improvement, Six Sigma, Coaching, Agile Project Management, and 40 others.