Diana Ayers Email & Phone Number

North Reading, Ma

Experience Summary:Policies & Procedures, Employee Relations, HRIS Technologies, Orientation & On-Boarding, Performance Management, Benefits Administration & Negotiation, Payroll Management, Staff Recruitment & Retention Professional Experience:Paychex, Inc., Remote, MA 2015 – presentSenior Human Resource Business Partner● Provide Human Resource Business Partner support to over 80 clients; representative of estimated 3,000 on-site employees. ● Provide support and development opportunities.● Resolve complex HR matters in partnership to ensure compliance and organizational needs.● Provide comprehensive employee life-cycle HR Partnership and recommendations for employee engagement.● Offer consultation to clients in resolution of employee relation matters that pose business risk.● Inform and educate clients on federal and state compliance through company policies and procedures.● Advise on HR matters including company policies, performance management, recruitment, and retention.● Conduct Human Resource gap analysis to develop and implement individualized HR action plans that align with company goals.● Deliver personalized training to all levels of management and staff in business skills, leadership, human resources, employment law, etc.● Consult with clients on hires, termination, performance evaluation, total rewards, DEI, and employee development.● Provide leaves of absence consultation such as FMLA, ADA, COBRA, etc.● Train and mentor HR Generalists to educate and provide effective guidance.● Work effectively with all related departments to provide Human Resource outreach programs.

Boston, Ma

· Managed day-to-day operations of Human Resources responsibilities for Boston office· Managed benefits negotiation and contracted brokers for significant percentage savings· Benefits, Payroll Manager and Retirement Services Administrator· Personnel internal/external data manager· Developed employee on-boarding program and conducted benefit orientation· Employee performance relations manager and review process director· Administered business unit’s company functions· Procedure designer for divisional office compliance in world-wide operations· Managed office support staff employee· Authored divisional Disaster Relief Plan

Cambridge, Ma

•Provided administrative support to executive team of five•Created successful internship program with local college leading to business cost savings and education for over 30 PHD students (current program as of 6/13)•Administered executive teams’ daily meetings and travel schedules in outlook

Lexington, Ma

Ms, Human Resources

Bs, Human Development

Shrm Learning System® For Phr® / Sphr® Certification Preparation Course Completed

Set for certification test May, 2015