Diane Bourque Email & Phone Number

With 13 years of experience and expertise in the insurance industry, I am an Underwriter at GEICO, one of the leading insurance providers in the country. I assess and manage risks, ensure compliance, and deliver exceptional customer service to our clients and partners. I am passionate about helping people and solving problems, which are essential skills for my role.As a proud member of the GEICO family, I share the company's values of integrity, dedication, passion, and ethics. I have demonstrated my outstanding performance and contribution in my previous roles as a Mailroom Supervisor and an Insurance Agent at GEICO, receiving multiple awards and recognition, such as the Gold Chairman's Club Award, the Underwriting MVP Award, and the 91st percentile ranking company-wide. I also hold an Associate of Arts and Sciences degree in Early Childhood Education and Teaching, which reflects my interest in learning and development. I am looking for a new full-time career opportunity that offers family-friendly scheduling, excellent benefits, and room for personal growth.Here is what I bring to the table:I am a skilled multi-tasker who juggles multiple assignments simultaneously and works with confidence and ease in even the most challenging, fast-paced environments. I demonstrated this daily in my role as Mailroom Supervisor. I often had to ensure that administrative duties or special project deadlines were met, all while coaching, assisting and resolving issues for my staff.I am a proactive contributor who excels in delivering the right tools, resources and support – at the right time – with little or no direction. Able to anticipate customer’s or associates needs and then respond in a decisive, impactful manner. This was one of my strengths that made me a top performer as an Auto Insurance Agent and in my current position as Underwriter. By anticipating customers’ needs and proactively offering solutions to future items, I am able to reduce the number of times a customer has to contact the company, saving the company both time and money while leaving the customer with a positive experience. I have unparalleled Problem-Solving Skills – I can face unexpected issues without breaking a sweat. This is one of my top strengths. I plan meticulously, looking at every contingency in advance but if something pops up like the time, I realized an error with a print job and had to re-print and fold 500 copies before close of business I swiftly and calmly shift into resolution mode.