Diane Kirkpatrick Email & Phone Number

Louisville, Co, Us

United States

Superior, Co

Contract Transition Manager • Responsible for coordinating/managing transition activities across all stakeholders ensuring successful contract transitions from multiple incumbent contractors at numerous locations; both transitions received ATO on schedule with no mission impacting liens.• Effectively identified and coordinated transition events/schedules with Government Program Management Office, stakeholders, government points of contacts and subcontractors from: 7 Government sites around the globe, 3 Government agencies, 6 incumbent contractors and 6 Transformers support contracts. • Fully engaged with stakeholders and GPOCs weekly to ensure clear communications and coordination, concise expectations, risk and issue identification and mitigation; established high standard of communication and coordination during both transitions, which received accolades from Government. • Led first ever Virtual Transition Readiness Reviews and Operation Acceptance Reviews; streamlined processes and allowed participation from GPOCs around the world. • Responsible for the coordinated management of multiple related projects directed toward strategic business and program objectives, focused on delivering quality products.• Manage, lead and motivate large groups of diverse staff of assorted disciplines across multiple activities and projects.• Effectively plan, manage, monitor and control cost, schedule, scope, risk and quality delivery of IT services projects.• Build credibility, establish rapport, and maintain communication with Government and Military stakeholders at multiple levels, to ensure needs are met and expectations are aligned.• Collaborate with technical leadership to manage and mentor a team of employees and contract resources.• Develop Transition Plans for Government proposals and provide supporting BOE justification.

Aurora, Co

• Acting Deputy to Program Manager for multi-national Enterprise Government contract with over 300 personnel valued at >$600M. Support Program Manager in daily operations, Customer communications, reporting, contract requirements and employee engagement with full delegation authority for operations, budget and requirements during his absence.(2016-2017)• Created, launched and direct a continuous improvement, innovation and process standardization program to enhance Customer value, increase efficiencies, reduce costs and leverage resources taking into account multi site Customer environments’ unique needs. Inspire participation, recognize contributions and celebrate successes; resulting in > 900 initiatives and over $10M in cost efficiencies over a nine-year period.• Drove the development of and currently Co-Chair Customer’s Sustainability Program. Oversee working group, projects, budget, communications and policy. Program led to the award of over $6M in DOD grants to fund sustainability projects and a rebate of over $400K from Xcel Energy.• Direct and coordinate Program Management Reviews, Risk and Opportunity Management Board, Metrics Reviews, Customer corrective action tracking and quality assurance program.• Facilitate and manage improvement and team building activities utilizing lean/six sigma tools resulting in strategy development, process efficiencies, cost savings and enhanced. • Execute and lead key program business rhythms and briefings to ensure management team is efficiently and effectively leading their teams, identifying risks, exploring opportunities and effectively communicating with Customers. • Contract Transition Management: successfully lead multiple Government contract transitions (ECPs, new contract stand ups, contract closeouts). Requires strong leadership, communication and collaboration across a broad scope of stakeholders including Government, Civilian and Contractor leadership; zero liens at all transition closures/completions.

• Acting Deputy to Program Manager for multi-national Enterprise Government contract with over 300 personnel valued at >$600M. Support Program Manager in daily operations, Customer communications, reporting, contract requirements and employee engagement with full delegation authority for operations, budget and requirements during his absence.(2016-2017)• Created, launched and direct a continuous improvement, innovation and process standardization program to enhance Customer value, increase efficiencies, reduce costs and leverage resources taking into account multi site Customer environments’ unique needs. Inspire participation, recognize contributions and celebrate successes; resulting in > 900 initiatives and over $10M in cost efficiencies over a nine-year period.• Drove the development of and currently Co-Chair Customer’s Sustainability Program. Oversee working group, projects, budget, communications and policy. Program led to the award of over $6M in DOD grants to fund sustainability projects and a rebate of over $400K from Xcel Energy.• Direct and coordinate Program Management Reviews, Risk and Opportunity Management Board, Metrics Reviews, Customer corrective action tracking and quality assurance program.• Facilitate and manage improvement and team building activities utilizing lean/six sigma tools resulting in strategy development, process efficiencies, cost savings and enhanced. • Execute and lead key program business rhythms and briefings to ensure management team is efficiently and effectively leading their teams, identifying risks, exploring opportunities and effectively communicating with Customers. • Contract Transition Management: successfully lead multiple Government contract transitions (ECPs, new contract stand ups, contract closeouts). Requires strong leadership, communication and collaboration across a broad scope of stakeholders including Government, Civilian and Contractor leadership; zero liens at all transition closures/completions.

• Managed daily operations, budget and staff responsible for hosting 4,000 Distinguished Visitors a year in a Military/Government environment. (DV’s include high level Government Officials and Agency Directors, Military Officers, Foreign Mission Partners). Success recognized with the award of over 20 VIP coins from visiting dignitaries.• Initiated ongoing reviews with Site Commander and Agency Senior Leadership to continually improve services offered, standards of conduct and the visit experience. Created and presented proposal for new visit process; Site Leadership approved, process implemented and used as a template for the Customers’ headquarters team.• Strengthened communications and coordinated with various contacts from multi-agency, multi-national and armed services teams regarding all aspects of Protocol Department. Required strong synchronization and positive working relationships across numerous agencies, business units and military branches.

• Directed all aspects of key client relationships including functions related to business development, contract negotiations, marketing, Customer value and issue resolution, which kept company as the largest Dental temporary agency in the state.• Created and managed marketing strategy, budget and execution: advertising, trade shows, conferences, literature, promotional items, direct mail pieces, preferred client program and annual satisfaction surveys.• Recruited, interviewed, coached, developed work assignments and conducted performance reviews for temporary work force of dental hygienists, assistants and business assistants.

• Led night shift management team; responsible for ensuring all departments were staffed appropriately for current workload and production targets of distribution center workforce consisting of over 100 full and part time employees. Accountable to General Manager for budgets and nightly production levels.• Managed annual physical inventory: created project plan, directed staff, schedules, budgets, chaired cross-functional meetings all of which required strong coordination, communication and planning with all departments in the facility. Successfully hit target timelines and count ratios, which saved the distribution center from closing for three days to conduct full inventory.• Directed staff, budget and daily operations of over 40 warehousing team members; responsible for daily tasking, coaching, development, training, disciplinary actions, performance reviews and special recognition.

• Headed project team that developed a formal integrated system test department to support AT&T Broadband billing and provisioning systems including organizational structure, budget, staffing, job descriptions, procedures, standards, templates, reporting and hardware/software requirements. • Recruited, hired, trained, coached, conducted performance reviews and developed team of over 40; project managers, business analysts, system engineers, software testers, software administrators and hardware administrators.• Administered department master budget and project plan, which entailed directing cross-functional projects, some in multiple locations, for a team with over 80 projects annually; included business requirements, test/quality assurance strategy, process/project plan management, asset/resource allocation, issue resolution, budget administration, staffing, training, development, implementation and follow up.• Initiated the creation of and negotiated service level agreements with vendors, development teams and clients to clearly identify expectations and define responsibilities, which improved the testing process, working relationships and increased success rate of quality on time deliveries.• Oversaw sub-contracts to ensure statement of work requirements were met on time, within budget at the quality level specifically agreed. Resolved issues and negotiated new requirements.• Prepared and conducted presentations for Senior Level Management, planned and oversaw department meetings and coordinated semi annual retreats.

• Created, presented and executed business plan that kept an entire business unit from being phased out, directly saved 18 jobs, and generated over $15 million in sales over a three year period.• Responsible for business development, budgets, operations and staff of the BAC brand business unit. Developed recommendations for the Company Owners on business strategy and direction. Created positive client relationships, defined and executed marketing strategy, recruited, hired, trained, coached and conducted performance evaluations for team members from sales, Customer service and operations departments. • Initiated co-op advertising, rebate, and enhanced distribution programs to improve client relations; focused on supporting clients in building brand awareness to increase sales and inventory turns. • Created and conducted presentations to Senior Leadership, Business Owners and Key Investors on strategy, sales and operations.

Ms, Marketing & Management

Bs - Business, Marketing