Diane Kirkpatrick Email & Phone Number

Chicago, IL, US

Arlington Heights, Illinois, United States

Customer satisfaction representative. Set merchandise around the store. Handle cash office duties.

Schaumburg, IL

Qualify respondents for successful focus groups, individual interviews, business-to-business and others to increase clients’ business. Interact with high level executives and medical personnel. One of four employees who completed Pfizer training to be able to place qualified respondents for medical studies. Familiar with medical terminology.

Arlington Heights, IL

Answer customer inquiries to their satisfaction and perform financial transactions using a cash register.

Schaumburg, IL

Greeted customers, handled customer inquiries at Guest Services, and performed financial transactions using a cash register.

Buffalo Grove, IL

Contractor position for A-Line Staffing Solutions.Handled an average of 90 to 100 inbound calls per day providing support to CVS Health patients.Communicated and resolved patient issues with insurance carriers and other health providers.

Arlington Heights, IL

Contract work. Arranged all meetings with plaintiffs, defendants, and witnesses to meet under oath. Verified all discovery documents and medical records for received and filed court cases. Handled all front desk administrative duties including intake information for potential new clients.

Seattle, WA

Spent several months as designated executor for a last parent’s formal will and estate.

Schaumburg, IL

Contractor through Spherion Staffing for three months, then hired full-time..Handled 300+ calls per day with prospective students for two universities.Exceeded required metrics each month with a 25% appointment average resulting in written accolades and increased compensation.Maintained a position in the top 5 of the team for the most transfers converted.

Schaumburg, IL

Conducted beta testing with customers for potential new products and learned front and back office procedures to increase efficiency and productivity.

Troy, Michigan, United States

Conducted in-person interviewing through salary negotiations and onboarding, if needed, quality assurance analyst, author of operations manual for 1400+ field offices, developed relationships with local Chambers of Commerce to benefit community relations and increase business.

Bachelor'S Degree (Ba), Experimental Psychology

Activities and Societies: Treasurer for Zeta Tau Alpha fraternity. Secretary for student government. National finalist for extemporaneous.

Master Of Business Administration (Mba), Information Technology Project Management

Attended courses in a classroom setting at a brick and mortar school. Assigned to a group of four students where we worked together as a.

Education record

Education record