Key Account Manager
CurrentStrategic Account Management - I work closely with the procurement leadership of national, large & multinational customers, delivering change, real value, best in market travel programs & seamless travel solutions. I provide strategic direction to ensure compliance, cost management solutions & savings for all corporate travel. Successful & effective in;• The retention & development of profitable &/or strategically important business• Developing & maintaining strong professional relationships• Forging true working partnerships in order to meet joint commercial objectives• Strategic Consulting, including business planning & strategy development• Procurement & management of client & supplier contracts and performance• Analysis, benchmarking & recommendations - continuous improvement & savings• Identifying key business opportunities & value added services - enhanced profitability• Pinpointing & managing continuous improvement & change management• New client implementations & integration of new technology systems• Solving complex problems - evaluation, analysis & resolution• Identifying & developing new business & marketing opportunities• Business planning, budgeting, maximising productivity & achieving goals• Growing market share, exceeding revenue targets & achieving revenue growth• Team leadership - coaching, motivating & developing team performance• Implementing, improving & maximising operational efficiency