Diane Patrick Email & Phone Number

Reston, Virginia, United States

Herndon, Virginia, United States

Herndon, VA

• Senior Services Delivery Manager (SDM) and Team LeadNTT America (a NTT Communications company) ■ Herndon, VA 2012-2018 Senior Service Delivery Manager, client account manager for global commercial accounts and federal.
• Managed company’s largest global account with a large monthly MRR.
• Directed migrations into the NTTA data centers and into Microsoft’s Azure platform through to Go Live and run state
• Managed multiple weekly maintenance changes to six US and global data centers for internal teams and client technical teams
• Served as program and project manager for complex multi-technology implementations in 6 data centers worldwide for this account and for two federal civilian accounts
• Oversight of multiple vendor relationships and management

United States

• Senior lead for a $20M state and local BI, analytical and financial planning applications implementation
• Developed customized process improvements and training documents for client teams, trained client teams and briefed state leads
• Developed and priced follow-on change orders for application extensions and customizations

• Leader for a team of implementation technical and functional consultants for a large healthcare account in Canada
• Developed presentations to senior client executives and stakeholders
• Managed the implementation team onsite through the project lifecycle to Go Live

Virginia

Civilian public sector Portfolio Director for Oracle applications including Oracle EBS, business intelligence, PeopleSoft, Hyperion, Stellent and Siebel. Accounts include Commerce, DOJ, HHS, FRB, State Department and others.

Large-scale project at Department of Health and Human Services (HHS). Consisting of fourteen HHS organizations and over 200 enterprise applications in multiple locations in the Washington, MD and VA area. Directly involved with the HHS CIO and executive staff to plan vision and strategy for HHS current and future states and managing transformational.

Consulting Director for BearingPoint, previously KPMG Consulting.

Consulting Senior Manager for a geographic region. Responsibilities included expanding business, acquiring new logos and directing a team of enterprise applications engineers. KPMG Consulting became BearingPoint and I continued my work as a Director.

As Practice Manager for Oracle managed an East Coast Technology vertical for datawarehousing and OLAP, responsibilities included building pipeline and managing P & L with a $10 million business base, selling software and services.

Ba

Mba, Finance