Diane Payne Email and Phone Number

I am moving to Western NC and will be looking for opportunities in that area!

Responsible for taking claims advocating for claimants and assisting the claimant's through the claims process for the Energy Employee's Occupational Illness Compensation Program

Responsible for the business development and account management in an assigned territory for home health.Assigned a territory that had not had representation in over a year, acquired business from 15 plus new accounts.

Responsible for the business development and account management in a five county territory for hospice.Ranked 5th for total admissions in 2008 for the hospice division at 200+.Facilitated contracts with various providers including Medical Directors and Long term care facilities to increase business.Provided the community at large with knowledge of hospice services, philosophy and benefits.

promoted to a larger community, 90 beds and 49 employeesMaintained a revenue margin of 20% over budgetIncreased and maintained an occupancy of 88 (5 above budget)Operationally stabilized community

Responsible for the developing the Rock Hill dementia program as a training center for South Carolina. Provided program evaluation and staff training of the dementia program.Director of Memory Enhancement- Assisted with the development of a new company wide dementia program, provided corporate and community education on all topics related to memory loss and dementia careRESOURCES FOR SENIOR LIVING

Operational and sales responsibilities are consistent with current position.Achieved sales goals resulting in an occupancy census of 86% in a market that averaged approximately 50%.Increased referrals by sales and marketing efforts through achieving name recognition coupled with providing consistent stellar dementia care to the targeted professional referral sources within the communityConsistently managed expenses under Net Operating BudgetMove- In Coordinator- Responsible for the inside and outside sales of the facility, including cold calls, inquiry management, facilitating meetings both in and out of the facility with key healthcare providers in the Charlotte metro area, networked and developed and maintained key relationships within the healthcare community to increase inquiries and overall census growth, provided education to the community on memory loss and dementia.

Conducted psycho social assessments, developed and implemented care plans, provided pre death counseling as well as bereavement services to patients and families, facilitated community education and awareness on death and dying as well as hospice services

same job responsibilities as above