Diane Fox Email & Phone Number

Tampa, Florida, United States

• Lead the Talent function of HR for over 1,900 employees in 60 programs statewide. • Increase direct report headcount year over year to support strategic growth of department and organization. • Create and lead agency wide Talent Strategy focusing on areas of performance management, leadership development, learning and development, employee orientation and onboarding, employee engagement, recruitment, retention and organizational development.• Created and championed leadership development program for 300 leaders focusing on company specific leadership and essential leadership skills. • Increased annual employee engagement survey participation 20% first year and 10% fourth year by leveraging stakeholder support, targeted communication, and incentive offerings. • Created robust Talent Acquisition strategy for organization, including developing budget and outlining outreach, recruitment, onboarding, and retention strategies. • Own the life cycle of the annual performance management process, including the communication, goal setting and reporting processes.

Tampa, Florida, United States

• Lead the Talent Management function for over 1,900 employees in 60 programs statewide. • Report to EVP of HR, overseeing team of 6. Made case for and received approval to increase direct report headcount to support strategic growth of department and organization. • Direct the Talent Management Strategy focusing on areas of performance management, leadership development, learning and development, employee orientation and onboarding, employee engagement, recruitment, and organizational development.• Created and launched a leadership training program, which outlines 40 sessions for 200 supervisor and manager roles focused on company specific leadership and essential leadership skills. • Increased annual employee engagement survey participation 20% from previous year by leveraging stakeholder support, targeted communication, and incentive offerings. • Created robust Talent Acquisition strategy for organization, including developing budget and outlining outreach, recruitment, onboarding, and retention strategies. • Own the life cycle of the annual performance management process, including the communication, goal setting and reporting processes. • Review job descriptions and analyze new roles requested, providing salary grade based on compensation structure and market data.

Remote

• Directed all learning and development for 2,000 employees at 15 North American locations, reporting to the VP of HR/CHRO, overseeing 3 direct reports, leading the team remotely. • Built the learning and development function under HR, centralizing learning, and formalizing company training functions of employee onboarding, leadership development, customer service, product, and technical training.• Established and implemented a learning and development business plan, strategy, and budget, securing executive committee buy-in and budget approval. • Developed a business-centric learning evaluation strategy that identified learning department KPI’s and high priority, high ROI learning activities.• Rolled out company Learning Management System (LMS), served as LMS administrator, oversaw and reviewed all in house development of online courses using Articulate 360. • Conducted leadership needs assessments using focus groups, assessment tools, job analysis, and survey data to assess leadership effectiveness at 3 levels of leadership: Executive, Manager, and Team Lead. • Launched a leadership development strategy for 200 leaders which included individualized leadership development plans, learning journeys, a leadership pipeline, executive coaching, and just in time leadership training, in a corporate university-style setting.

Detroit, Mi

• Directed all training processes and programs for the company, overseeing the continual development of 2,700 employees, managing a team of 4 direct reports, and operating an annual training department budget.• Led all company training initiatives in key areas of leadership, management, customer service, professional development, and compliance.• Implemented the reorganization of the training department, increasing company compliance from 40% to 100% by centralizing learning. Executed the second phase of departmental growth by combining the training and service quality functions and managing the service quality team and function. • Conducted needs assessments and root cause analysis to align learning and development solutions.• Developed curricula both in-house and through vendor relationships, vetting all training material.• Coached internal Subject Matter Experts (SMEs) to communicate areas of expertise and be used as guest speakers and trainers. • Redesigned, facilitated, and monitored new employee orientation program, onboarding more than 600 new hires per year aligning them with the company culture, mission, vision, and values.• Utilized Kirkpatrick’s Four-Level Training Evaluation Model to analyze training effectiveness.• Launched an LMS to administer, document, track, and deliver e-learning content and courses. • Facilitated in-person leadership development training for executives, managers, and supervisors.• Spearheaded the employee engagement survey administration to all employees, selected process improvement teams to address results, trained 8 process improvement team leaders.

Southfield, Mi

• Managed and professionally developed 50 trainers across eight states, conducting train the trainer sessions and monitoring performance, leadership, and training abilities.• Functioned as a trainer for national grant-funded programs, training up to 200 participants at least once per week in-person or virtually regarding soft skills.• Managed and coached 20 marketing subcontractors spanning eight states, tracking marketing outcomes, supporting project rollouts, and ensuring contract compliance and goal achievement.• Researched, created, and authored trainer and participant guides for more than 20 unique topics.• Consulted on learning analysis including evaluation tools, pre- and post-testing, and overall grant program success.• Served as the e-learning SME, maintaining project responsibility, and training all web-based offerings while serving as LMS administrator. • Attended on-site vendor expos at more than 100 local and national conferences and events, fostering new connections while strengthening existing relationships to effectively recruit for in-person training.• Monitored budgets up to $5M, as well as financial records and sub-contracts for federal grants. • Strategically planned yearly training calendars, marketing, and follow-up for all in-person training.

Master Of Business Administration (Mba)

Bachelor Of Arts (Ba), Psychology & Sociology