IntroI truly have a passion for helping people and providing a positive influence to those around me. I have a proven track record for problem solving, meeting goals timely, and having the ability to take on high volume tasks with ease. I hold myself to high standards and believe in always maintaining a positive attitude while being adaptable to change. I excel in handling high volume and high touch client accounts.Specialties: Over 5 years of account management, monitoring and resolving claim denials and/or low insurance payments.Audit aging accounts and collect pending payments from insurance companies. Provide additional education back to members on member specifics or payer guidelines.Adhere to all HIPAA guidelines and regulations keeping all of the data in our system safe and secure. Knowledge of ICD-10 and CPT codes.Medical front and back office knowledge, phlebotomy, EKGs, health insurance, microsoft excel, microsoft office, google drive.Medicaid provider fraud department knowledge, credentialing, inspecting facilities, provider license verifications, researching providers for discrepencies.