As a senior adjunct instructor at a large community college, I have taught credit and non-credit courses in a variety of venues and formats (online, weekend, semester-long, etc.). Courses taught include Computer literacy, Internet research, Web design (HTML and Dreamweaver), Web 2.0 applications, Desktop publishing, Microsoft Windows, and Microsoft Office applications.

Full-time administrator for a large community college, responsible for scheduling room assignments for all credit and non-credit courses, as well as events, meetings, etc. using Astra Schedule room scheduling software. Also responsible for coordination of Computer Science department support requirements.

Provide writing, editorial, Web design, and consulting services to publishers, small business owners, and professionals, with a focus on the field of computer science. Specialties include editorial, proofreading, review, and data checking services for test banks, PowerPoint slides, instructor materials, interactive study guides, and data files for various computer science textbook series.Accomplishments include authoring a Web 2.0 applications textbook and two computer concepts textbooks for Pearson/Prentice Hall -- Introduction to Web 2.0, Computers Are Your Future, and GO! with Computer Concepts Getting Started (for the GO! Office series). Additional projects include providing various supplemental materials for Technology in Action, a top-selling computer concepts textbook and Better Business, an introductory business textbook, as well as for numerous other computer applications and business textbooks.

Successfully assisted with launch of a brand new catalog from initial start-up phase through successful launch to its final mailing. Created and updated processes and procedures to make workflow more efficient. Liaised with vendors to develop strong relationships and obtain product samples and pricing, required product documentation and contracts, artwork, video, and copy. Edited and proofread catalog and website copy. Provided administrative support for the Catalog Director.

Ferguson is a nation-wide distributor of fire protection supplies. In this part-time customer service role I was responsible for assisting customers (external and internal), liaising with vendors, and communicating with branches and outside sales personnel. Primary duties included handling incoming calls and expediting orders to improve customer relations. Also provided onsite computer training and assistance, and created training documentation and customer service support forms.

Worked with the JEVS Career Strategies program to develop computer literacy training curriculum. Taught basic computer literacy skills and job search techniques to JEVS clients, with a focus on Microsoft Office and Internet research tools.

Adjunct Instructor in Computer Science, teaching computer concepts and Microsoft Office courses.

Marketing coordinator for a regional certified public accounting firm specializing in privately held businesses and not-for-profit organizations. Worked closely with Managing Director to provide direction, focus, and support for firm’s marketing activities. Served as editor for quarterly journal, suggested article topics, reviewed, and edited copy. Developed literature, promotional materials, press releases, advertisements, and mailings. Organized tradeshow activities, seminars and in-house meetings to generate new business and promote strategic alliances.

Project Coordinator for a world leader in healthcare communications, electronic management of strategic drug information, and a highly respected publisher of medical and pharmaceutical information. Assisted Project Managers with strategic communication programs for the pharmaceutical industry, including coordination of all activities (timelines, content, budgets, and invoicing) necessary for their development, maintenance, and successful completion. Oversaw logistics management for domestic and international meetings. Reviewed scientific writing/custom communication literature (i.e., posters, abstracts, monographs, primary and secondary manuscripts). Acted as liaison for Project Managers, clients, and vendors. Created and updated databases containing worldwide meeting and journal information for publication plans.

Responsible for day-to-day office management and operation for the International Sales Office of a California-based manufacturing company known as a world leader of positional control seating systems for the aviation and automotive industries. Provided administrative and secretarial support to VP, Sales & Marketing, National Sales Manager, and members of the domestic and international sales force. Assisted with advertising, marketing, promotional programs, and tradeshows. Interacted with global customer base to provide engineering support, problem resolution, and customer service assistance. Supervised temporary clerical personnel.

Administered national and international speaker programs; developed and implemented international speaker program from conceptual stage to working program; recruited over 35 international physician speakers and successfully facilitated lecture tours in the US, Canada, Asia, Europe, South America, and Australia.