Diane Peralta Email & Phone Number

Maitland, Florida, United States

Fort Myers, Florida

United Healthcare June 2016- Feb 20, 2020Small Business/Key Account, Account Executive Southwest Florida (2-3000 lives)·Identified and quantified new sales opportunities as well as develop plans for introducing new solutions through my collaborative relationships within the sales market.·Led development and implementation of new market expansion utilizing new product, network and services.·Delivered recommendations on which products and programs to market against rival product in our very competitive landscape.·Developed relationships with key internal contacts to ensure broker and customer satisfaction base on net performance scores.·Demonstrated excellent communication and interpersonal skills by fostering productive and professional relationships with Agent/Broker community throughout Southwest Florida.·Worked collaboratively with the Underwriting Team and other internal departments to ensure we were offering the best products and programs available to the client. ·Diligently worked with the UW team to generate a modified and competitive Key Account proposal for our potential clients. ·Worked directly with the Stop Loss carriers to ensure we are positioned most competitively. ·Worked with my UMR partners to ensure our ADMIN Proposal was comprehensive, yet competitive.·Facilitated training classes, webinars, and meetings on product, services and programs. ·Oversight of the United Advantage Program for Broker Partners, doubling the number of UA Brokers in SWFL territory.·Guided my broker and general agent partners with discussions on wellness and total cost of care, to include programs that will the address population health needs. ·Worked closely with our network team to assure the providers were compliant with accepting new products in market and that there were no provider network gaps.·Collaborated with the product team to ensure there were no product gaps in the market based on competitor product offerings.

I have a unique role in which I have an opportunity to work closely with multiple distribution channels, to include Internal Sales Partners, External Agents/Brokers/Consultants. Working together to promote the sale of company brand products and services, which include Florida Combined Life's Ancillary products (Life, Disability, and Dental). My goal is to increase market penetration, with my external Agents/Brokers/Consultants, supporting my partners to achieve their sales goals which will allow them to increase and maximize the BCBSFL's Sales Compensation Program. As an employee with BlueCross BlueShield of Florida I am proud to say that through our array of products, employee relations, political influence, and strong community involvement, we consistently attempt to make a constructive contribution to the well-being of our customers and all Floridians.

·Managed and directed agents and brokers through the Florida Blue sales process to achieve sales goals.·Developed relationships with key contacts with internal partners to ensure customer satisfaction.·Demonstrated excellent communication and interpersonal skills by fostering productive and professional relationships with Agent/Broker community throughout Florida.·Exemplified understanding of rating formula and methodology, grandfathered verses ACA guidelines.·Extensive knowledge of HCR and impacts on group business·Supported Florida Blue brand and reputation through community activities and outreach