Melissa Yarter Email & Phone Number

Dallas, Texas, United States

At BenefitMall, Digital Support is responsible for providing technical assistance and troubleshooting to clients and their employees who use BenefitMall's digital platforms, including their online benefits administration software and other digital tools. This may involve resolving technical issues, answering questions about how to use the software, and providing guidance on optimizing its functionality to meet the client's specific needs. Digital Support also works closely with the product development team to identify and resolve any technical problems or bugs that may arise, ensuring that the software is reliable and user-friendly for all users.

Frisco, Texas, United States

An appointment scheduler Appointment Desk is responsible for coordinating and managing appointments for patients, clients, or customers with their healthcare providers, therapists, or other professionals. My primary duties typically include scheduling appointments, rescheduling or canceling existing appointments as needed, answering phone calls and responding to patient inquiries, and ensuring that the schedule is up-to-date and accurate. In addition to performing administrative tasks such as verifying patient information, completing paperwork, and communicating with healthcare providers or other staff members to confirm appointments. The goal of an appointment scheduler is to ensure that patients receive timely and efficient service while minimizing wait times and maximizing the provider's time.

Dallas, Texas, United States

As a customer service representative at Procter & Gamble, I worked closely with dentists' offices to ensure their dental care needs were met. My primary responsibility was to take orders for sample replenishments, which involved communicating with dental professionals to understand their specific requirements and processing their requests efficiently. This involved accurately tracking and managing sample inventory, resolving any discrepancies or issues that arose, and maintaining excellent customer relationships to build trust and loyalty. I also provided product information, answered questions, and offered recommendations to help dentists make informed decisions about their orders

Richardson, Texas

Receive incoming requests from providers back to back requesting authorization for patients Handled 50+ provider interactions per day, giving detailed, personalized, friendly, and polite service.Mastered the Texas Book of Business for BCBSTrained and shadowed new hires for real-world examplesWorks with 15+ programs dailyEfficiently handled calls with various urgency while resolving provider issuesAs a BCBS (Blue Cross Blue Shield) preauthorization processor, my role involves reviewing and processing medical treatment requests from healthcare providers on behalf of our insurance company. My goal was to provide timely and accurate preauthorization decisions, ensuring that patients receive the necessary medical care while also ensuring that our company's resources are used efficiently and effectively

Dallas/Fort Worth Area

Dallas/Fort Worth Area

International

Being an Independent Distributor for Herbalife required me to learn self resilience, self responsibility and how to be teachable. The main focus being on personal development by reading books by such great men as Napoleon Hill & Jim Rohn. Actively I talked to friends and family about their health active lifestyle goals while staying within their budget.

Dallas/Fort Worth Area

Flower Mound

Maintain multiple customers at one time including but not limited to: Drink orders, food orders, glass running, food running, busing, nightly chore, co-dependent closing, and bar morale.

Irving, Texas

Launched the Repayment Agreement Team with two other teammates. Independently maintained daily & weekly reports; pertaining to Verizon employee’s wages. As well as worked with a great team that promoted communication and self responsibility. Most reports were Xcel based and Outlook was a daily business tool used.

Dfw Metroplex

This is a job where I was on a site by myself for every shift. I had to learn the product information and the offer a fast taste testing to the consumer. Opened and closed the display table by myself. Was responsible for money and submitting a report at the end of shift

Dfw Metroplex

With this company I traveled and participated as security for concerts, state fair, and Texas motor speedway. There were many long shifts where we were understaffed; which granted me the opportunity to pick up the extra weight.

Flower Mound

From getting the coffee to opening and filing mail, I did the preventative maintenance for Mr. Ezer. This job refined my organizational skills and put me in a position to aim for a higher goal. As well as made phone calls, talked to customers, filed claims, and cleaned the office on the daily.

Bachelors, Business Administration And Management, General

Senior

Activities and Societies: Choir, Colorguard, and Latin