Diane Strand Email & Phone Number

Greater Minneapolis-St. Paul Area

As a Client Performance Consultant, I work extensively with financial service organizations and their executive teams to identify ways to impact organizational growth. Main areas of focus include performance improvement, culture enhancement and measurement solutions.Integrity Solutions is an affiliate of Allied Solutions and a performance improvement firm that focuses on developing sales, service and leadership teams to achieve measurable business results — increasing sales, improving customer loyalty, and talent retention. Integrity Solutions employs a unique process for leveraging the power of integrity to help its clients establish a competitive advantage.

Minneapolis, Mn

Life Wholesaler•Proactively drive the sales of ING Life products through General Agents and Retail Producers influenced by sharing sales ideas and successes.•Train the customer in understanding ING’s product portfolio and Advanced Concepts to help increase ING sales. This was accomplished by making office visits, leading webinars and creating a weekly sales call.•Track and manage regional marketing activities by establishing, maintaining, and recording customer contacts. Provided activity to the Sales Vice President.•Creat, coordinate, and promote weekly regional blast emails and sales calls.•Lead Wholesaler for a National Account which entails attending and presenting at their semi - annual convention.•Chair for Woman Employee Resource Group. Planned activities and learning opportunities.•Volunteer for Best Prep’s eMentor program which helps students understand and prepare for their future careers and part of the Junior Achievement committee to help recruit for JA in a Day.

Cedar Rapids, Iowa

•Facilitated transfer of Strellner Agency Brokerage to merge with LIFG Preferred Providers.•Streamlined business by working with 3000 Life Investors Representatives to assure a fit between product and the needs of the customer.•Implemented training Agents and Agencies to help them understand product niches and how to do business with us.

Cedar Rapids, Iowa

•Set up and operated Brokerage Agency for a Life Investors Agency, recruited, and managed 150+ contracted representatives which led to almost tripling our sales within 3 years.•Coordinated the review of Insurance Companies and their product portfolio for Life Insurance, Annuities, Long Term Care and Disability Income to make sure they aligned with our objectives.•Oversaw Administrative Assistant’s work with Contracting, Commission, and Case Management.•Analyzed and reviewed cases with Agent and Underwriter to generate the best offer for client.•Developed, assembled and distributed marketing and training materials to help educate the representative to influence sales.

•Managed and increased number of representatives from 89 to 150 over a three year period.•Implemented training courses for new recruits.•Earned the trust of Agents and help direct business to appropriate company•Increased sales from $776,610 to $1,695,400 within 1 year by making an average of 50 contacts and 10 appointments weekly.

•Sold Small group health and ancillary benefits valued at $250,000, primarily through cold calling.•Successfully completed the Financial Sales Training, Coaching and Consulting course to help develop my prospecting skills.

•Answered all customer questions in a timely manner regarding service, billing, programming changes and technical issues. Conducted follow up to make sure the customer was satisfied.•Serviced Major Accounts by helping educate them about services, coverages, etc.•Assisted walk in traffic with setting up new account, adding service, and making recommendations on various products.•Completed training for Time Quest, Franklin Quest to help with my organizational skills.