Diane Vlachiotis Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

Toronto, Ontario

Responsible for day-to-day management of staff reporting to me as well as supervision of resources in a matrix structure. Conduct performance appraisals and recommend/perform training and development of staff on procedures, company policies and systems. Additionally, assessing/managing workforce load and production quality to boost team effectiveness and morale. I am responsible for implementing and updating current training manuals as well as monitoring and amending procedures to maximize… Show more Responsible for day-to-day management of staff reporting to me as well as supervision of resources in a matrix structure. Conduct performance appraisals and recommend/perform training and development of staff on procedures, company policies and systems. Additionally, assessing/managing workforce load and production quality to boost team effectiveness and morale. I am responsible for implementing and updating current training manuals as well as monitoring and amending procedures to maximize efficiency. I also handle escalated customer issues and day to day customer service functions. Show less

Responsible for Import/export documentation in various systems ensuring different country requirements are met and shipments are released appropriately. Created and implemented various working templates to help streamline operations. Liaised with customers, suppliers, cartage and rail companies to ensure satisfaction and smooth operations with the highest level of professionalism. Various accounting functions and month end reports.