Dianna G. Email & Phone Number

Mechanicsburg, Pennsylvania, United States

- I have managed their social media accounts such as Facebook, Instagram, Linked In, Google my business, Twitter and Youtube.- Created graphics and captions for daily content posting on their multiple social accounts.- Edited Videos for multiple social media platforms. Created thumbnail design for their Youtube Channel.

Naga, Bicol Region, Philippines

- I have managed their social media accounts such as Facebook, Google my business, and their website.- I created graphics and captions for daily content posting.- I edited Videos for their social media accounts.

Due to the pandemic, the job has been shut down Posting a Facebook post on groups daily with a given script and other instructions. Creating weekly and monthly reports on Google sheet. Replying to Facebook comments and inquiries.

United Kingdom

- I edited some of the videos of Dr. Chetan Kaher.

Singapore

I've created packaging and catalog designs for their products.

Philippines

Virtual Assitant, - Contact clients and negotiate with them.- Manage CRM.- Manage payrollGraphic Designer- Logo and other branding designs.Social Media Manager- Manage Facebook and Youtube.- Reply to inquiries and DM.

Camarines Sur, Bicol Region, Philippines

 Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Worked with Symantec Antivirus to resolve viruses on the Client's Computer, improve operations, and provide exceptional customer service.

Camarines Sur, Bicol Region, Philippines

 Maintained customer happiness with forward-thinking strategies focused on address using customer needs and resolving concerns. Conferred with customers about concerns with products or services to resolve problems and drive sales. Managed customer relations and customer service through daily communication and interaction. Compiled customer feedback and recommended service delivery improvements to management. Improved customer satisfaction ratings by addressing issues and… Show more  Maintained customer happiness with forward-thinking strategies focused on address using customer needs and resolving concerns. Conferred with customers about concerns with products or services to resolve problems and drive sales. Managed customer relations and customer service through daily communication and interaction. Compiled customer feedback and recommended service delivery improvements to management. Improved customer satisfaction ratings by addressing issues and fostering timely resolution. Show less