Responsibilities:• Ensure seamless and efficient transactional processing, operational banking, and travel services are provided to the University in an efficient and effective manner.• Foster a culture of continuous improvement and improved ways of working for the whole Finance function.• Ensure rigorous fraud prevention and detection processes are in place in relation to vendor creations, purchasing, accounts payable and accounts receivable.• Ensure internal and external client queries are promptly serviced.• Build and maintain Finance Service Delivery to provide process improvement and streamlined transactional finance services to the University.Achievements:• Awarded Vice Chancellors Award for Leadership Excellence in 2023.• Team engagement results into 90% for engagement, wellbeing and progress.• During Covid while team was 100% work from home: o Services up and running within two days of moving everyone to work from home; o Implemented a low touch payment solution for low value payments; o Changed banking providers; o Rolled out credit card uptake program; and o Implemented a Finance customer service team• Implemented Big Room Planning and agile work practices across all of Finance.• Supported team members in acquiring automation skills and implemented a citizen developer program of works within Finance Service Delivery including whole team prioritisation.• Implemented a rigorous framework for identifying and implementing process improvement which has delivered a wide range of process improvements.• Implementation of EFTsure solution to improve vendor management fraud prevention measures.• Led the mapping of fraud critical processes within Finance Service Delivery utilising Promapp including the identification and mitigation of financial risks.• Developed risk based framework for supplier background and financial viability checks.• Acted as Director, Health and Safety for four months

Responsibilities:•Management of the finance, information technology, contract and tenders, facilities and student experience functions of TAFE Queensland, South West Region(TQSW) covering 10 campuses from Inala through to Roma.•Drive, shape and influence development and implementation of TAFE Queensland’s vision and strategic objectives within TQSW.•Provide strategic financial direction and focus and ensure the business maintains commercial awareness, agility and alignment with the vocational education and training market.•Develop, drive and execute business process reviews to identify and remove process and bureaucracy barriers to improve internal efficiency.Achievements and Innovations:•Development of financial management strategy and corresponding modelling.•Turned around financial results from $5.2 million loss at the end of 2015/16 to $4.449 million profit in 2016/17.•Improved focus and effectiveness of monthly performance meetings with educational faculties and broadened scope to include human resource, grade management and improvement initiatives as well as financial performance.•Improved business and financial acumen of educational and administrative staff through structured training sessions as well as weekly video podcasts.•Development of Service Standards for facilities operations including differentiation of service provision at different sized campuses.•Development of Service Standards for student support services.•Implemented comprehensive risk management framework.•Implemented five-year performance improvement framework development process covering marketing, product lifecycle management, workforce, information technology, asset management and finance.•Implemented a continuous improvement working group to systematically review and improve the efficiency of business processes.•Mentoring staff in management skills through one on one sessions.•Assist staff in soft skill development through implementing a lunchtime study group.

Responsibilities:•Management of the finance and information technology functions of Council.•Development, maintenance and implementation of strategy, policies and procedures relating to finance and information technology.•Preparation and coordination of the Council’s forward financial modelling, differential general rate development, annual budget development and budget management.•Responsible for development of information technology and communications solutions including vendor and contract management.Achievements and Innovations:•Significantly streamlined governance processes and documentation in the information technology function which enabled quicker project delivery while maintaining appropriate governance saving over 2 FTE.•Improved the moral of the information technology sections by allowing staff to take initiative and responsibility, which in turn further improved relationships with stakeholders and suppliers.•Usage analysis of mobile, land line and internet connections identified a large number of unnecessary services which saved over $500,000 (a mix of ongoing and one-off savings).•Responsible for the Procurement Branch from January 2105 to September 2015 and led a review which transformed and streamlined the procurement function across Council.•Continued to lead the Finance Branch of Council and delivered a budgeted operational surplus.•Implementation and bedding in of an infrastructure as a service contract with a strategic external partner.•Implementation of a new customer engagement system (project value $2.6 million) and new document management system (project value $5.5 million).•Continued membership of the Ipswich Mayor’s Community Fund Inc and Ipswich Mayor’s Carols by Candlelight Fund Inc and company secretary of the City of Ipswich Community Fund Ltd.•Invited to be a panel member on the local government significant interest group session on managing change issues at the Objective Connect National Conference.

Responsibilities:•Management of Council’s Finance and Corporate Services Department which included human resources, procurement, finance, information technology, governance, risk, customer service and business process management.•Development, maintenance and implementation of policies and procedures relating to the above areas.Achievements and Innovations:•Improved staff morale through positive staff engagement.•Presentation of the 2014/15 annual budget to the Mayor and Councillors including rating analysis and recommendations.•Successful resolution of constituent issues including liaison with elected members.•Commenced introduction of improved procurement probity processes including staff training.

Management of finance and information technology functions.• Strategy, policy and procedure• Financial modelling, budgeting and performance reporting• Streamlined governance and removed barriers to improved service delivery

Responsibilities:•Management of Council’s Finance Branch including financial compliance, taxation, cash management, treasury, financial forecasting, budgeting and performance reporting•Preparation and coordination of the Council’s forward financial modelling, differential general rate development, annual budget development and budget management.•Development, maintenance and implementation of financial policies and procedures.Achievements and Innovations:•Development of an improved monthly performance report including financial, human resource, customer service and other key non financial performance indicators.•Progressively improved Council’s financial position from operational deficit to operational surplus.•Successfully built a cohesive Finance Branch bringing in the financial compliance, business accounting and treasury accounting sections and transforming them into a value-adding service delivery group.•Chair of project governance groups overseeing business improvement opportunities and core functionality improvements to Oracle ERP. •Managed the governance and acquittal of the 2011 and 2013 Ipswich Mayor’s Flood Appeals which raised and distributed over $1.3 million in assistance to flood victims.•Part of the initial 2011 flood recovery management team and compiled the initial assessment of damage and likely costs for reconstruction for submission to the Queensland Reconstruction Authority ($120 million).•Managed the financial aspects of the transition of the former Ipswich Water to Queensland Urban Utilities.•Developed a Services Catalogue which documented services, activities and service levels; implemented a budget and actuals capture mechanism in the Oracle ERP; and presented the 2012/13 to 2015/16 budgets (inclusive) to executive management and Council by service activity.•Membership of the Ipswich Mayor’s Community Fund Inc and Ipswich Mayor’s Carols by Candlelight Fund Inc and company secretary of the City of Ipswich Community Fund Ltd.

Management of budgeting and performance reporting functions.• Policy and procedure• Rationalisation of inefficient internal processes• Lead the implementation of the financial aspects of a new ERP

Worked as a contractor at Brisbane City Council.

Management of finance functions.• Over $1 billion budget per annum• Assisted with managing full range of corporate services• Rationalised and improved internal processes• Developed a framework to improve line managers skills and competencies in finance and HR management