Dianne Wallace Email & Phone Number

United States

Northeastern United States, United States

Provide the highest level of personalized service to ensure passenger comfort and safety. Attend to all safety functions on board aircraft, to include pre-flight checks of fire extinguishers, oxygen bottles, and first aid kits. Perform predeparture safety briefings. Coordinate all passenger requests for food and beverages, food preparation and service, source special request and client profile items. Assist passengers with any inflight needs, including use of cabin management systems, in-flight technology, and berthing cabin beds. Ensure proper stock and passenger comfort items are in adequate supply.

Grantham, New Hampshire, United States

Performed all classroom duties related to student education, curriculum development, and social-emotional learning objectives. Communicated with parents, guardians, and students to ensure student success and encouraged a supportive learning environment.

Newport News, Virginia, United States

Developed, implemented, and instructed Flight Attendant Safety and Service and Ground Operations training courses. Conducted Inflight Operations Examinations and all required annual Recurrent Training Programs.

Boston, Massachusetts, United States

Acted as Lead Flight Attendant, performed Inflight Cabin Service and safety related duties on Part 121 domestic and long-haul international flights. Coordinated all in-flight service responsibilities, assigned crew working positions and break schedules based on flight times. Conducted crew safety briefings and performed safety related duties as required by corporate and federal standards. Maintained safety equipment, meal & beverage inventories, verified passenger manifest and reported all irregularities. Provided continuous coaching for flight attendants in the areas of appearance, attendance, service standards, manual compliance, cultural awareness, customer confidentiality, customer service, teamwork and federal safety regulations.