Leonel Diaz Email & Phone Number

Florham Park, New Jersey, US

- Ensure system design meets the functional and non-functional requirements and translating recommendations to business stakeholders- Lead the program from Inception to completion across all SDLC by working closely with business and cross functional project teams- Complete detailed programming and development tasks public and internal websites as well as.

• Develop new features
• Building responsive web pages
• Enhance and improve existing system
• Experience writing and implementing unit tests
• Involve in systems design, development, testing, implementation, documentation and support
• Making changes (fixing/upgrading) to existing applications

Guatemala, Guatemala, GT

• Applied the central concepts of content knowledge and structures of discipline, creating learning experiences that made aspects of physical education meaningful.
• Assigned lessons and corrected homework.
• Conducted and submitted teacher evaluations on a weekly and monthly basis.
• Encouraged the development of critical thinking, decision making, and performance skills in lessons that promoted student progress and achievement.

• Communicate with department employees for requirement gathering
• Create new websites
• Design and develop web projects
• Enhance and improve existing systems
• Involve in system design, development, testing, implementation, documentation and support
• Provide IT support for all employees

Firenze, Italy, IT

• Administration of equipment of the organization
• Installation, support and administration of sales applications on computer systems
• Quote and purchase of computer supplies and contracts
• Backup of the enterprise servers
• Troubleshoot hardware and service problems and facilitates carrier support calls as necessary

Basel, Baselstadt, CH

• Administration of equipment of the organization
• Installation, support and administration of sales applications on computer systems
• Quote and purchase of mobility supplies and contracts
• Backup of the enterprise servers
• Troubleshoot hardware and service problems and facilitates carrier support calls as necessary
• Provides account and billing related support. Completes service cancellations and exception-based service extensions within established client guidelines

Guatemala, Guatemala, GT

• Resolve product or service problems via phone
• Handle complaints
• Answer all customer questions and inquiries
• Assist with placement of orders, refunds or exchanges
• Handle calls where customers asks for a supervisor