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Dibyendu Pathak is listed as Results-Driven Team Leader | Expert in Operational Excellence & Client Satisfaction | Leading High-Performing Teams for Business Success. at Techblue Software Private Limited, a company with 76 employees, based in Gurugram, Haryana, India. AeroLeads shows a matched LinkedIn profile for Dibyendu Pathak.
Dibyendu Pathak previously worked as Customer Service Team Lead at Techblue Software Private Limited and Senior Process Analyst at Tech Mahindra Business Process Services. Dibyendu Pathak holds Postgraduate Degree, Business Administration And Management, General, A from All India Management Association (Aima).
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With over 9 years of experience in the business process services industry, I am a passionate and driven team leader with a postgraduate degree in finance. My mission is to deliver innovative and efficient solutions that enhance customer satisfaction and operational performance. I have strong expertise in operations and customer relationship management (CRM), and I enjoy collaborating with diverse and talented teams to achieve our shared goals.As a team leader at Technology Blueprint, I oversee the execution and improvement of various operational processes, ensuring compliance with quality standards and best practices. I also manage and mentor a team of process analysts, providing them with guidance, feedback, and support. Additionally, I liaise with internal and external stakeholders to understand their needs and expectations and to propose and implement CRM strategies that optimize customer loyalty and retention. Some of the skills that I leverage in my role are data analysis, process documentation, training, auditing, and problem-solving.
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A career timeline built from the work history available for this profile.
Gurugram, Haryana, India
Gurugram, Haryana, India
I played a key role in the development and documentation of standard operating procedures (SOPs), contributing to the maintenance of process consistency and facilitating seamless operations across the organization. Furthermore, I actively participated in training sessions to equip employees with the necessary skills and knowledge to execute processes.
Gurugram, Haryana, India
In my role, I executed operational processes according to predefined guidelines, prioritizing accuracy and adherence to stringent quality standards. This involved conducting thorough data analysis and validation to swiftly identify any discrepancies, ensuring prompt resolution of issues. Collaboration with cross-functional teams was a cornerstone of my.
Other employees you can reach at techbluesoftware.co.in. View company contacts for 76 employees →
Suraj Raturi
Colleague at Techblue Software Private LimitedDelhi, India, India
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Dheeraj Arora
Colleague at Techblue Software Private LimitedGurgaon, Haryana, India, India
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Kaushal Pandey2
Colleague at Techblue Software Private LimitedIndia, India
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Umang Tyagi
Colleague at Techblue Software Private LimitedDehradun, Uttarakhand, India, India
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Padmalochan Gogoi
Colleague at Techblue Software Private LimitedGurgaon, Haryana, India, India
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Sakshi Singla
Colleague at Techblue Software Private LimitedChandigarh, India, India
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Komal Kapoor
Colleague at Techblue Software Private LimitedDelhi, India, India
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Brijesh Mishra
Colleague at Techblue Software Private LimitedGurgaon, Haryana, India, India
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Aakash Kumar
Colleague at Techblue Software Private LimitedDelhi, India, India
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Amisha Bhola
Colleague at Techblue Software Private LimitedDelhi, India, India
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Quick answers generated from the profile data available on this page.
Dibyendu Pathak works for Techblue Software Private Limited.
Dibyendu Pathak is listed as Results-Driven Team Leader | Expert in Operational Excellence & Client Satisfaction | Leading High-Performing Teams for Business Success. at Techblue Software Private Limited.
Dibyendu Pathak is based in Gurugram, Haryana, India while working with Techblue Software Private Limited.
Dibyendu Pathak has worked for Techblue Software Private Limited and Tech Mahindra Business Process Services.
Dibyendu Pathak's colleagues at Techblue Software Private Limited include Suraj Raturi, Dheeraj Arora, Kaushal Pandey2, Umang Tyagi, and Padmalochan Gogoi.
You can use AeroLeads to view verified contact signals for Dibyendu Pathak at Techblue Software Private Limited, including work email, phone, and LinkedIn data when available.
Dibyendu Pathak holds Postgraduate Degree, Business Administration And Management, General, A from All India Management Association (Aima).
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