Dick Lee Email & Phone Number

United States

Accountable for infrastructure service delivery for business critical aerospace manufacturing and repair/overhaul sites and support offices worldwide.

Senior leader for all infrastructure and operations staff and services for the company: data centers, platform engineering and storage administration and virtualization, backup and recovery, voice and data networking, customer call center technology, application services (database administration, transaction server and internet platform engineering and administration, ETL and reporting systems engineering & administration), Service Desk, ITIL processes, deskside services, workload management and operations, email, messaging, audiovisual and videoconferencing. Transition from on-premises applications and infrastructure to the cloud - public, private and hybrid.

Leading all aspects of infrastructure architecture, engineering, deployment, operations and production control.

Ct

Leading infrastructure and operations strategy and planning including specific teams of cross-domain integration architecture, capacity planning, performance management and infrastructure asset discovery and inventorying. Current Asset & Configuration Management process owner for the enteprise.

Hartford, Ct

Desktop engineering, deployment and break/fixOracle database products and administrationUnix platform engineering and servicesWeb application development and supportLegacy system production support (incl. India offshore outsourcing)Managed data center services sourcing to Travelers sister-companyContinued to lead Year 2000 program office under scrutiny and review of the agents of the Federal Reserve

Hartford, Connecticut Area

Lead Year 2000 program office(Travelers Group merged with Citicorp in Oct 1998 to form Citigroup)