Dick Werner Email & Phone Number

Raleigh, Nc, Us

Tempe, Arizona, Us

Tempe, Arizona, Us

Responsibilities include managing global strategic account relationships, driving new business opportunities and new bookings, overseeing the development of strategic business plans and provide global consistency, engagement, and relationship. Ensure strong collaboration between different functional areas in order to effectively plan and execute activities and initiatives. In addition, Serve as a primary customer point of contact, including serving as a site’s escalation point for customers to help resolve issues in a timely manner - Ensuring accurate and consistent information flow to customers and between Benchmark sites (including Delivery, Quality and Cost performance).

Irving, Us

Digital Transformation sales leader selling SaaS based supply chain visibility and analytics tools. We did this by converting existing and / or new business processes into a cloud-based service, powered by analytics and automation in areas including strategic planning, asset management inventory optimization and network footprint optimization to achieve scalable business success. Targeted 3PL, SMB and large corporate accounts.• Drove new customers logo’s and was successful with a ‘land and expand’ focus. I did this thru a combination of new business development and relationship building at the C-Suite level by broadening our service-supply chain footprint with existing clients.

Armonk, New York, Ny, Us

Sold and administered maintenance, support services, and SaaS, across Cloud / Industrial / Medical sector to ensure constant growth. Led call center management, repair depot, spare parts management, and delivered on-site maintenance support to ensure ascending profitability and performance.• Increased revenue by in 2017 and 9% in 2018.

Austin, Texas, Us

Headed sales base growth, contract negotiations, Kaizen improvements, and key metrics to ensure alignment between customer satisfaction and profitability. Established M&A and new PCBA green field locations based on new customer requirements. Sold designs, PCBA, enclosures, system integration, supply chain logistics and services support across 9 global factories to amplify productivity. Enhanced margins by 60 basis points as primary client divested of high volume and low margin business.• Achieved $480M annually involving enterprise customers including IBM, Xyratex, and Coriant.

San Jose, California, Us

Chaired IBM, southeast & mid-Atlantic regions including a wide array of customers for IBM, DRS, GE, Pace, Eaton, Medical, Defense, and Telecommunication to guarantee enhanced performance. Controlled team development, cross-functional trainings, and chased new business opportunities across numerous markets.• Drove component and service revenue from $260M to $320M in sales.• Managed $3.3 Billion worth of System Integration business for IBM across server, workstation, desktop, and notebook products for the North America and EMEA markets.o Grew System Integration revenue from $1.9 billion to $3.3 billion by executing on business commitments and gathering other brands.

Round Rock, Texas, Us

- Managed Engineering organization responsible for both internally developed as well as ODM developed Intel based Server programs for Dell’s Enterprise Systems Group (ESG).- Responsible for all Security, Communications, Networking and KVM (Keyboards, Video and Mice) devices for Dell’s ESG group. Team is responsible for stand-alone and integrated device selection, integration and validation. Extensive vendor interaction was required.- Responsible for establishing and growing a ‘Customized Solutions’ group for enterprise customers such as Unisys, Cisco, NCR and Network Appliance.- Strong relationship with multiple Taiwan based Server Design ODM’s.- Manage a multi-million dollar budget, major product development programs and overall product portfolio.

Round Rock, Texas, Us

- Responsible for Program Management execution for all Dell Server programs. This includes platforms, peripherals and sustaining activities. Execution required overseeing, facilitating and arbitrating meetings with functional groups including Eng, Sales, Marketing, Manufacturing Procurement, Finance, Quality and Service. - Responsible for successfully ramping new product introductions into all manufacturing facilities worldwide.- Led re-engineering effort of Dell’s Phase Review Development Process across all of Dell and then rolled it out worldwide. I personally presented it to over 3,700 employees. We became ISO-9000 Certified.- Chairman of Program Management Council. Led a team of Executives focusing on excellence initiatives.- Drove several continuous improvement initiatives across the corporation to ensure that the proper focus and consistency was in place in areas such as Product Business Contracts, Post Mortems and Regional Manufacturing Checklists.

Armonk, New York, Ny, Us

- Managed all Product and System Test related activities for all IBM Consumer and Commercial platforms.- Responsible for Sustaining Engineering activities on an install base of over 10+ million systems under warranty. Drove several initiatives to ensure lessons-learned were propagated and established field initiatives that helped save over $8 million in warranty savings annually.- Managed IBM’s Custom Solutions Preload organization for IBM’s Commercial Desktop products. Led a cross-engineering initiative to support IBM going ‘Direct’. Established a consistent methodology for gathering customer’s worldwide requirements and then established timelines for execution.- Helped define IBM’s cost structure for ‘Customization Services’ such as preload development, field communications and Beta programs for customer qualification purposes.