Dickson Mukiti Email & Phone Number

Hybrid

Nairobi County, Kenya

• This position is based at the Division of Conference Services Information Technology Unit, working closely with Meeting Coordination Team and Audio Visual Technical Team.Under the direct supervision of the Senior.
• End user support: Provide helpdesk support to DCS staff on standard ICT products and services received via phone, Teams, email and on-site on a day-today operation.
• Act… Show more This position is based at the Division of Conference Services Information Technology Unit, working closely with Meeting Coordination Team and Audio Visual Technical Team.Under the direct supervision of.
• Act as the first line of contact for Microsoft Teams and SharePoint queries and requests - managing permissions, document libraries, file storage and management
• Perform day to day management of organization's intranet platforms, ensuring the content is current and up to date
• Cloud support: Manage cloud-based services and applications – M365 services

Nairobi

• The position is based at United Nations Office at Nairobi - OICTS, Gigiri Office Complex, Nairobi.
• Resolve support calls related to UNON standard software and hardware including Office 365 Products, email, cloud services, operating systems, laptops, desktops, printers, scanners, smartphones etc.
• Resolve calls as per SLA.
• Install, configure and maintain new end user ICT equipment including desktops, laptops, printers, scanners etc.
• Undertaking routine preventative measures… Show more The position is based at United Nations Office at Nairobi - OICTS, Gigiri Office Complex, Nairobi.
• Undertaking routine preventative measures and implementing, maintaining and monitoring network security.

Nairobi

• Taking leads on business analysis, documentation of business processes and user needs
• Supervise and training staff on the use of Kerridge Commercial ERP Systems (K8) in all company branches
• Formulate business requirements and translate them into component technical designs
• Drive resolution of issues that come up during the deployment phase of ERP system
• Lead implementation of the K8 ERP system and conduct tests to validate system performance
• Document the user… Show more

Nairobi Kenya

• This role was based at the CRBC section 11 station - working under direct supervision of Chinese Engineers in the implementation, installation and delivery of the modern Railway Systems powering the Standard Gauge.
• Installation and hardware… Show more This role was based at the CRBC section 11 station - working under direct supervision of Chinese Engineers in the implementation, installation and delivery of the modern Railway.
• Installation and hardware connectivity of servers, switches and routers.
• Installation of modern Railway systems including CBI, CTC, and CSM railway systems.
• Installation and termination of power and Ethernet cables
• Trained on testing continuity of signals between railway systems

Nairobi, Kenya

• Setting networking infrastructure i.e LAN/WAN/WLAN technologies
• Computer hardware repair such as Memory upgrade, screen replacement among others
• Setting user accounts, back up and windows maintenance
• Sales and supplies such as acquiring accessories for clients and supplying to them
• Providing IT support services for several companies that contracted Essajee such as COOPI -COOPERAZIONE INTERNAZIONALE (NGO), Merwest Ltd, TTC- Total Touch Cargo Ltd and Creative Consolidated… Show more
• Providing IT support services for several companies that contracted Essajee such as COOPI -COOPERAZIONE INTERNAZIONALE (NGO), Merwest Ltd, TTC- Total Touch Cargo Ltd and Creative Consolidated Systems Ltd among others..