Dickson Young is a Customer Success | ITSM Ops & Product Owner | Retail. Colleagues describe them as "Sonny was assigned to our Omnichannel project at SM Markets spearheading the setup of our Cloud Platform, which includes design, configuration and deployment of our core omnichannel technology solution. As the Lead Project Manger for the Cloud setup, Sonny demonstrated exceptional leadership capability, a very deep I.T domain expertise, a comprehensive project management skills and sound decision making thought process. ." and "Sonny reported to me for the majority of his DFI career. I could not be prouder of the numerous transformations and improvements we delivered successfully. Sonny was a crucial member of a core leadership team that was consistently high achieving while also overcoming the seemingly insurmountable repeatedly. Sonny has numerous well-developed talents and skills, excellent: communication skills, compassion, critical thinking, comprehension, et c., as should be expected of anyone that has… Show more"