Didier Le Bodic Email & Phone Number

Hove, Gb

Londra, Inghilterra, Regno Unito

50% new business development / 50% account management. Savoo is an online advertising company (voucher code and PPC) and I’m aimed to develop the business in France. I’m part of a talented sales department and I manage and upsell existing customers.Areas of focus include but not only:- Sales; contacting merchants/ networks for exclusive deals/ vouchers- Sales; selling onsite tenancy to drive merchant sales and increase overall company revenue- Analysis; market and… Show more 50% new business development / 50% account management. Savoo is an online advertising company (voucher code and PPC) and I’m aimed to develop the business in France. I’m part of a talented sales department and I manage and upsell existing customers.Areas of focus include but not only:- Sales; contacting merchants/ networks for exclusive deals/ vouchers- Sales; selling onsite tenancy to drive merchant sales and increase overall company revenue- Analysis; market and competitor research to help drive product or campaign initiatives- Business support; grow business proposition through data-driven solutions- Client support; merchant / advertiser support and strategic advice Show less

Brighton E Hove, Inghilterra, Regno Unito

Working for a famous rental car company making sure they get the best clients profile following their requirements.

Kuala Lumpur, Malaysia

Essentially two main focus: 1/ Developing sales and increase portfolio in Europe, Singapore & Malaysia. 2/ Re-shape and re-structured the Travel Agency branch. Due to Covid-19, Travel industry has been deeply impacted and sadly, my work and research has been interrupted and could not finish what I've started. - Competition & Market research.- Developing and implementing sales programs.- Plans, strategies and policies of contracts.- Monitor the handling of contracting for all… Show more Essentially two main focus: 1/ Developing sales and increase portfolio in Europe, Singapore & Malaysia. 2/ Re-shape and re-structured the Travel Agency branch. Due to Covid-19, Travel industry has been deeply impacted and sadly, my work and research has been interrupted and could not finish what I've started. - Competition & Market research.- Developing and implementing sales programs.- Plans, strategies and policies of contracts.- Monitor the handling of contracting for all partners.- Overseeing the updating of contract rates, filing and inputting of contracts in the respective database.- Created new materials, products, files, tours and re-structured the travel agency branch.- Developing, negotiating, and nurturing new business partnerships to exceed financial targets with the team: offline B2B and corporate accounts in various source market.- Maintaining good professional relationships with existing partners.- Inspections of properties for existing and new partners.- Conducting evaluations, preparing proposals for the CEO.- Monitoring the drivers team and logistics of the Travel Agency branch.- Vehicle operation and maintenance.- Ensuring maximum economy and efficiency of transport at all times.- Ensuring constant availability of vehicles for assignments and emergency. Show less

Colombo

Doing B2B, focus of improving existent business, finding new partners and developing European market especially Italy and French speaking countries as well as Lebanon and Canada(Quebec). - Extensive and detailed market research.- Active communication and ability to solve issues especially via email and phone calls.- Study and assimilate general information such as weather, language, currency, customs, travel budget etc.- Create end to end itineraries & service needed for… Show more Doing B2B, focus of improving existent business, finding new partners and developing European market especially Italy and French speaking countries as well as Lebanon and Canada(Quebec). - Extensive and detailed market research.- Active communication and ability to solve issues especially via email and phone calls.- Study and assimilate general information such as weather, language, currency, customs, travel budget etc.- Create end to end itineraries & service needed for planning a trip such as booking tickets, reserving hotels…- Design & create content for tour programs; support in tour operation.- Provide essential information to travelers regarding their trips like guides, itinerary, brochures, maps etc.- Create appropriate tour packages for certain type of customers.- Stay up to date on domestic and international travel trends.- Research, analyze and evaluate the travel & tourism market.- Daily correspondences in 3 languages(Italian, French & English) speaking, reading and writing.- Creation of brand new programs and materials in 3 languages.- Follow-up on cases/inquiries and maintaining positive relations with our partners.- Sending out a monthly email and reminders to our partner database with offers/new programs or product updates.- Sales trips/representation in Europe (and Beirut) with face to face meetings sourcing new business.- Planning and organisation of Business trip. Show less

Roma, Italia

- Dealing with bookings and put into database detailed information from customers and managing reservation.- Monitoring and updating accordingly reservation system.- Follow up of customers from the first moment they book until their departures using stationary; prepared emails accordingly; answering questions, provide travel trip orientation/advice via mapping and restaurants suggestions, dealing special requests from guests( like booking theatre, museum or trains tickets).-… Show more - Dealing with bookings and put into database detailed information from customers and managing reservation.- Monitoring and updating accordingly reservation system.- Follow up of customers from the first moment they book until their departures using stationary; prepared emails accordingly; answering questions, provide travel trip orientation/advice via mapping and restaurants suggestions, dealing special requests from guests( like booking theatre, museum or trains tickets).- Check-in and out; greeting customers completing standards procedures, preparing keys, bills and taking payments, handling complaints or problems. Show less

Cork

Provide basic to moderately support to Apple customers on Apple products. Logging of calls from customers onto an Apple database and following escalation procedures to resolve issues.Provide and maintain strong, professional relationships with all of Apple’s customers with empathy.Provide feedback on a daily basis to the team leader of new issues or call drivers discovered.Listening attentively customers needs, gain agreement on the resolution and bring issue to… Show more Provide basic to moderately support to Apple customers on Apple products. Logging of calls from customers onto an Apple database and following escalation procedures to resolve issues.Provide and maintain strong, professional relationships with all of Apple’s customers with empathy.Provide feedback on a daily basis to the team leader of new issues or call drivers discovered.Listening attentively customers needs, gain agreement on the resolution and bring issue to conclusionEducate customers on support options and the steps being taken to resolve their issue. Show less

Roma, Italia

Handling of mails, calls and complaints for the cruises.

Rome Area, Italy

Eurovisioni's goals are to promote the interaction and mutual understanding of the three leading groups in the audiovisual sector: (operators, institutions and companies) and organised events between professionals, to take the fundamental chance to exchange point of views.A great number of institutions take part into the Board of Directors (European Union and national institution representatives) along with public and private television channels (ARD, EBU; France Télévision, ZDF, Rai)… Show more Eurovisioni's goals are to promote the interaction and mutual understanding of the three leading groups in the audiovisual sector: (operators, institutions and companies) and organised events between professionals, to take the fundamental chance to exchange point of views.A great number of institutions take part into the Board of Directors (European Union and national institution representatives) along with public and private television channels (ARD, EBU; France Télévision, ZDF, Rai), groups of producers and writers, copyright associations, companies of the audiovisual technology sectors, telecommunication companies and so on.-Planning and listing in three languages (French, English and Italian) for the contents and support to the realization and organization of the festival Eurovisioni.-Management and collaboration for the organization of the different activities of the association.-Basic secretary's duties and task, mailing, phone call with the participants of the event.-Dealing and managing mail / fax / messages.-Classification documentation, translations English text toward French and vice versa, correction text in English and French. Show less

Chengdu, Sichuan, China

- Writing and implementing the business plan and setting up of the cafe'- Research and dealing with suppliers.- Training, scheduling and management of employees.- Barista and Chef.- Accounting and inventory of food control.- Cost controls and overall profitability.- Control of the sales and budget.

Chengdu, Sichuan, China

- French recording voice for diverse Chinese companies (Dongfeng,Tiens). - Text proof reading.

Chengdu, Sichuan, China

Preparation of beverages - Handling of daily account - Customer service.

Berlin Area, Germany

Conducting customer satisfaction surveys for Seat and Volkswagen. Duties included: Handling customer feedback, marketing, market research and information management.

London, United Kingdom

Francophone customers from the French academy. Duties included: Preparation and cooking of the breakfast, inventory management of cleaning products and laundry delivery, accounting, check-in and out of customers, keep amicable relation with guests and returnee guests, housekeeping and rooms maintenance.

Paris Area, France

- Customer service and advice, product display, inventory control.- Plan & Design kitchen using Castorama's software.- Deal with suppliers, manage and command of daily products.- Markup and margin, daily stock control, setting of prices.- Preparation delivery and tracking customer's delivery orders.- Tracking of KPI and reaching financial goals.- Various and diverse training in my department.- Animation and speech "Casto stage" (Teaching the Craft with the product of… Show more - Customer service and advice, product display, inventory control.- Plan & Design kitchen using Castorama's software.- Deal with suppliers, manage and command of daily products.- Markup and margin, daily stock control, setting of prices.- Preparation delivery and tracking customer's delivery orders.- Tracking of KPI and reaching financial goals.- Various and diverse training in my department.- Animation and speech "Casto stage" (Teaching the Craft with the product of the company and entertaining clients to reinforce the image and sale). Show less

Paris Area, France

- Customer service and advice, implantation of products, products display.- Responsible for Nike's store displays for implementation.- Supervision and management of trainees. - Reaching of the objectives via diverse sales strategies.- Preparation of schedules of team members' shifts.- Tracking numbers of sales volume.- Inventory management. - Loyalty clubs and associations.- Cashier and supervision of the closing process.

Paris Area, France

- Reception of the goods and placement of anti-theft devices.- Advise and assist clients.- Perform inventory control.- Develop and increase sales using various strategies.- Maintaining of the standard of product's presentation.- Product display.- After-sales service.

Tourism Management Diploma, Tourism And Travel Services Management, Merit 60/70%

Diploma, Tourism Management, Merit

Activities and Societies: Member of the football team of the University. Tourism Management diploma of Edge Hill University collaborative.

Btec First Diploma, Woodcraft