Michael D. Email & Phone Number

Redmond, Washington, Us

Leading design research for Microsoft Dynamics Sales product.

I serve a global network of executive clients as an independent strategy consultant. Clients include the Gates Foundation, Minderoo Foundation, Mission Measurement and University of Washington.

Chicago, Il, Us

Lead prototyping process to generate new product concepts appealing to nonprofits and funders. Build relationships with funders interested in supporting expansion of the Impact Verified™ standard.

Seattle, Washington, Us

Led two separate teams as an executive at a boutique consultancy. The social impact consulting practice delivered impactful projects for the Bill and Melinda Gates Foundation, candid.org and Building Changes a local nonprofit focuses on homelessness. Focused on product management for charitable giving products (market assessment, product strategy, design research, user requirements and UX). The operations team included HR, finance and administration.

Seattle, Washington, Us

Launched social impact practice after attaining annual revenue targets through a stable client base and demonstrating future growth potential among foundations, nonprofits and corporate clients. Over $1M of annual revenue from consulting projects leading agile processes with cross-functional and technical teams to create new products - including prototyping, user research and engineering.

Client service role with relationships with global corporations, technology start-ups, consulting companies and non-profit institutions. Responsible for account growth, profit, client satisfaction and new client development.

Redmond, Washington, Us

Led product development of Microsoft’s internal social media intelligence system, which enabled all Microsoft business groups to listen to online social media conversations and generate actionable insights. Internal product launched supporting marketing groups across the company.

Redmond, Washington, Us

Directed four-member team, focusing on corporate brand and perception research. Directed team and external agencies in monitoring the reputation of the corporate brand and providing actionable recommendations to marketing, PR and legal executives.

Redmond, Washington, Us

Consulted on multiple critical marketing and engineering decisions over a four year period as the Windows business made several product transitions in the midst of revived competition from Apple.

Cincinnati, Ohio, Us

Senior member of global shampoo engineering team focused on consumer research, product planning and prototype development for P&G’s global hair care portfolio - over 20 brands in total. Designed and executed qualitative (shop along, focus groups, in home interviews, etc.) and quantitative consumer tests to develop empirical models predictive of consumer response in Latin America and Asian Pacific markets. Developed consumer segmentations that identified unique consumer segments leading to development of unique products for P&G’s global shampoo portfolio (e.g. Vidal Sassoon, Herbal Essences). Responsible for deciding formulae for each of P&G’s global shampoo product lineup.

Santa Clara, California, Us

Process optimization experiments resulted in improved quality and a modified wafer polishing specification.

Bachelor Of Science, Chemical Engineering

Bachelor Of Science, Economics