Diego Gonzalez Email & Phone Number

Southern California

Bills of material implementation and refinement.Cost accounting.Used standard hours earned against worked hours for productivity analysis across the manufacturing plant.Lead daily production meetings to establish goals, review monthly planning, and asses work cell performance.Headed high level Friday staff meetings to analyze overall plant performance.Assessed facility supplies and materials purchasing to implement min max process controls to reduce monthly costs.Performed monthly labor hour analysis to reach set spending goals.Streamlined high volume manufacturing jobs to meet lean manufacturing goals.

Monitor and analyze call volume and traffic flow intra-day to plan and react to ensure service level objectives are met for call center metrics.Organize staff ranging from 30-300 agents to optimize call center profitability.Coordinated training schedules and compiled reports for upper management.

Bachelors Of Arts In Business Administration, Operations Management And Supervision

Associates In Science, Electrical Engineering, 3.5

Activities and Societies: National Society of Collegiate Scholars.Graduated with distinctions and a background in Engineering and Computer.