-Teaching students new skills and knowledge to advance their professional careers;-Training students to take certification tests.

-Managed multiple projects between higher and lower complexity;-Acted as Scrum Master in several projects, solving conflicts in teams, optimizing time and results;-Acted as Training Instructor in companies and team training; -Worked as coordinator of financial and administrative teams.-Performed process mapping and modeling;-Realized business strategies, planning, and execution of schedules; -Participated in meetings with clients, closing contracts and partnerships.

- Acted as technical support analyst in the sectors of Network, WiFi, Server 2012, Printers, Windows 7 and Office 2013;- Performed training for teams;-Acted as a military firefighter, performing rescues and aquatic rescues.

-Worked as a technical support analyst in the sectors of Network, WiFi, Server 2012, Printers, Windows XP and Office 2010;-Performed training for teams;-Worked as user support on the bank platform;-Worked with backup routines on servers and operation tests.

-Worked as a support in a Data Center (CPD) environment, including the daily routines and solutions for the production operation. Making records of functional reports and events.-Performed routines and monitoring of backups in Servers, opening and closing of calls, tests in dialers and all activities in the Contact Center environment.-Worked as a technical support analyst in the sectors of Network, WiFi, Server 2008, Printers, Windows XP and VPN.