Senior Manager Field Support - Ib Collections
Current
Dec 2022 - Present
AeroLeads people directory · profile
Diego Alexander Leon Malagon Email & Phone Number
Senior Manger | Business sustainability | Field Support | Learning and development | Quality Management | People Leadership | CX | LSSBB | Project Management | Finance service | BPO
at
ScotiaGBS Colombia del grupo Scotiabank
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Manger | Business sustainability | Field Support | Learning and development | Quality Management | People Leadership | CX | LSSBB | Project Management | Finance service | BPO
Location
Bogota, D.C., Colombia
Company size
Who is Diego Alexander Leon Malagon? Overview
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Quick answer
Diego Alexander Leon Malagon is listed as Senior Manger | Business sustainability | Field Support | Learning and development | Quality Management | People Leadership | CX | LSSBB | Project Management | Finance service | BPO at ScotiaGBS Colombia del grupo Scotiabank, a company with 73 employees, based in Bogota, D.C., Colombia. AeroLeads shows a matched LinkedIn profile for Diego Alexander Leon Malagon.
Diego Alexander Leon Malagon previously worked as Senior Manager Field Support - IB Collections at Scotiagbs Colombia Del Grupo Scotiabank and Senior knowledge Manager at Sutherland. Diego Alexander Leon Malagon holds Master Of Business Administration - Mba, Business Administration, Management And Operations, Máster from Universidad Isabel I.
Company email context
Email format at ScotiaGBS Colombia del grupo Scotiabank
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ScotiaGBS Colombia del grupo Scotiabank
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Profile bio
About Diego Alexander Leon Malagon
Highly motivated, hands-on professional, innovated, business focused, L&D, QA Management, project management with over 14 years of experience in BPO, finance and consultancy companies, leading multi cultural and multi regional high performing teams across different geographies. Highly skilled in:Lean Six Sigma Black Belt | Learning and development | knowledge Management | Quality Management | Coaching and performance management | continuous improvement | CX. Certified TKT and TEFL associated Teacher, 14 years of experience.
Listed skills include Leadership, Team Building, Banking, People Management, and 17 others.
Current workplace
Diego Alexander Leon Malagon's current company
Company context helps verify the profile and gives searchers a useful next step.
Scotiagbs Colombia Del Grupo Scotiabank
Employees
73
AeroLeads page
10 roles
Diego Alexander Leon Malagon work experience
A career timeline built from the work history available for this profile.
Senior Knowledge Manager
IT Service and Consulting Senior knowledge Manager | process standardization and streamline programs| Training delivery | role-based training | instructional design | knowledge assessment and process documentation | process mapping, design and standardization.
Sep 2022 - Oct 2022
Global Enablement And Quality Manager
CISCO - Global Customer Success, customer adoption, lifecycle management.
Apr 2022 - Oct 2022
Learning And Development Manager
Nov 2020 - Jun 2022
Quality Assurance Manager
Jun 2018 - Nov 2020
English Language Teacher
Personal business English teacher, for corporate students from A1 to C1 levels. ELTS and TOEFL exams preparation.
Jun 2014 - Nov 2020
Jul 2017 - Jun 2018
Quality Assurance Manager
Convergys
I was in the training and development department, as part of the quality department, ensuring customer satisfaction and company policies compliance, for the AT&T campaign.
Mar 2011 - May 2014
Trainer
I made part of the training department, I was trainer for about a year and a half, for the Telmex campaign.
Feb 2009 - Feb 2011
Business English Teacher
Academia De Idiomas Green Light
English teacher for Bogota and Tunja sites, in different levels from A1 to B2
Feb 2009 - Feb 2010
8 education records
Diego Alexander Leon Malagon education
Master Of Business Administration - Mba, Business Administration, Management And Operations, Máster
Lean Six Sigma Black Belt, Business Administration, Management And Operations, Certified
Sgs Academy
Master'S Degree, Project Management, Máster
Especialista En Dirección, Inteligencia Emocional Y Coaching, Business Administration And Management, General, Especialista En Dirección, Inteligencia Emocional Y Coaching
Bachelor Of Arts - Ba, Business Administration And Management, General, Profesional
Specialist Tkt, Teaching English As A Second Or Foreign Language/Esl Language Instructor
British Council
Bachelor Of Education (B.Ed.), Teaching English As A Second Or Foreign Language/Esl Language Instructor
Lean Six Sigma Black Belt, Black Belt 🥋
Sgs Acadamy
FAQ
Frequently asked questions about Diego Alexander Leon Malagon
Quick answers generated from the profile data available on this page.
What company does Diego Alexander Leon Malagon work for?
Diego Alexander Leon Malagon works for ScotiaGBS Colombia del grupo Scotiabank.
What is Diego Alexander Leon Malagon's role at ScotiaGBS Colombia del grupo Scotiabank?
Diego Alexander Leon Malagon is listed as Senior Manger | Business sustainability | Field Support | Learning and development | Quality Management | People Leadership | CX | LSSBB | Project Management | Finance service | BPO at ScotiaGBS Colombia del grupo Scotiabank.
Where is Diego Alexander Leon Malagon based?
Diego Alexander Leon Malagon is based in Bogota, D.C., Colombia while working with ScotiaGBS Colombia del grupo Scotiabank.
What companies has Diego Alexander Leon Malagon worked for?
Diego Alexander Leon Malagon has worked for Scotiagbs Colombia Del Grupo Scotiabank, Sutherland, Nub7/8, Smart Academia De Idiomas, and Conduent Hr Services.
How can I contact Diego Alexander Leon Malagon?
You can use AeroLeads to view verified contact signals for Diego Alexander Leon Malagon at ScotiaGBS Colombia del grupo Scotiabank, including work email, phone, and LinkedIn data when available.
What schools did Diego Alexander Leon Malagon attend?
Diego Alexander Leon Malagon holds Master Of Business Administration - Mba, Business Administration, Management And Operations, Máster from Universidad Isabel I.
What skills is Diego Alexander Leon Malagon known for?
Diego Alexander Leon Malagon is listed with skills including Leadership, Team Building, Banking, People Management, Teaching, Customer Focused Service, Team Management, and Team Leadership.
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