Diego Corubolo Email & Phone Number

First impressions last.For the past 15 years, I’ve been working with customers, and the most remarkable stories are always tied with their onboarding experience, for good and bad.You commonly hear that getting a new customer cost five times more than keeping a current one.An amazing onboarding experience will trim down the cost of keeping a customer in 90%, but let me be clear, narrow down the cost is a significant side effect, the real goal, is to turn new customers into Raving Fans!Raving Fans will help you evangelize prospects and customers, will work with teammates to help them, will be happy to refer you to other people, they will be there for you, because you were there for them, always.And that’s what I do, that’s my passion, I love to make customers happy, I find joy in finding better solutions for their problems. I’ve been working hand to hand with support, engineering, and customer success teams for my entire life, growing from a Level 1 support agent to run an onboarding team of 20 people for the biggest private equity software company in the world. And I enjoyed every bit of the process.

Listed skills include Sql, Microsoft Sql Server, Windows Server, Mysql, and 19 others.