• Managed a portfolio of 20 clients from different industries, such as retail, telecommunications, and logistics • Designed 3 new projects for a multinational consumer products company, optimizing their resources and saving valuable time, decreasing an average time per process of 3 hours to 5-10 minutes each• Increased the contracted service of one of the largest telecommunications company by adding a new business unit. The service implemented, simplified the loss prevention process, reducing process time by 60%• Supervised a team of 4 Customer Success Specialists and 7 Customer Success Analysts

• Implemented a new loss prevention service offered by ALTO for a client in Chile, Argentina, and Peru• Developed a service for a client from the mobile transportation industry, increasing the partnership from 3 to 9 countries • Ranked highest in the Skills Test administered by the company for the sales department, which included 30 employees. The test evaluated logical reasoning, Excel proficiency, and soft skills

• Led sales and supply for 10 stores located across the country, resulting in a 23% increase in revenue for those stores• Created a report to identify slow-moving products, which helped reduce excess stock by 30% for those products

• Conducted and negotiated monthly importation route quotations for Chile's largest retail companies; also prepared primary route quotations for the annual tender• Elaborated sales analysis for importation clients, which led to an average improvement in delivery times by 15%

• One year working abroad in different matters such us hospitality, construction and cleaning.

• Reported the main KPIs (Sell Out, Sell In, Time of Stock, etc.) of our main retail clients to the KAM in charge of the portfolio. • Managed a portfolio of clients around the country, making the presales of the next seasons and the sales of the current one.

• Worked as a team with the Key Account Manager of some retails clients, helping him with the sales and stocks of our customers.

• Analyzed the share of market of the house hold care brands, and reported the main insights in order to take strategic decisions

• Analyzed which sections of the store had the highest flow of customers to implement marketing initiatives