Diego Miranda Email & Phone Number

Atlanta, Georgia, United States

Miami, Florida, United States

• Managed a portfolio of 20 clients from different industries, such as retail, telecommunications, and logistics • Designed 3 new projects for a multinational consumer products company, optimizing their resources and saving valuable time, decreasing an average time per process of 3 hours to 5-10 minutes each• Increased the contracted service of one of the largest telecommunications company by adding a new business unit. The service implemented, simplified the loss prevention process, reducing process time by 60%• Supervised a team of 4 Customer Success Specialists and 7 Customer Success Analysts

• Implemented a new loss prevention service offered by ALTO for a client in Chile, Argentina, and Peru• Developed a service for a client from the mobile transportation industry, increasing the partnership from 3 to 9 countries • Ranked highest in the Skills Test administered by the company for the sales department, which included 30 employees. The test evaluated logical reasoning, Excel proficiency, and soft skills

Santiago Metropolitan Region

• Led sales and supply for 10 stores located across the country, resulting in a 23% increase in revenue for those stores• Created a report to identify slow-moving products, which helped reduce excess stock by 30% for those products

Santiago, Santiago Metropolitan Region, Chile

• Conducted and negotiated monthly importation route quotations for Chile's largest retail companies; also prepared primary route quotations for the annual tender• Elaborated sales analysis for importation clients, which led to an average improvement in delivery times by 15%

Melbourne, Australia

• One year working abroad in different matters such us hospitality, construction and cleaning.

Chile

• Reported the main KPIs (Sell Out, Sell In, Time of Stock, etc.) of our main retail clients to the KAM in charge of the portfolio. • Managed a portfolio of clients around the country, making the presales of the next seasons and the sales of the current one.

Chile

• Worked as a team with the Key Account Manager of some retails clients, helping him with the sales and stocks of our customers.

Chile

• Analyzed the share of market of the house hold care brands, and reported the main insights in order to take strategic decisions

Vina Del Mar, Chile.

• Analyzed which sections of the store had the highest flow of customers to implement marketing initiatives

Master Of Business Administration - Mba

• Honors: Merit Based Scholarship to attend Scheller College of Business • Concentrations: Leadership and Strategy & Innovation • Latin.

Civil Industrial Engineering, Engineering

• Ranked in the top 10% of the class • Thesis: “Production Planning of an SME” (Grade: 6.2/ 7.0)

Exchange Program, Business/Commerce, General

• Courses taken: Supply Chain Management, Principles of Leadership, English for International Students, and PE Classes • Scholarship.