Diego Ortiz Cathcart Email & Phone Number

Belmont, CA, US

Pleasanton, California, US

St. Louis, MO, US

Tucson, Arizona, US

Worldwide meeting planning and logistics

Tucson, Arizona, US

Montreal, CA

Pumpkin Data is the result of 17 years of growth and continuous learning in the contact center and customer services industry.We specialize in: Cloud based telephony and contact center services Project Management Contact Center Implementation CRM Customization WFM integration to existing telephony services Enhanced contact center productivity Omnichannel.

We give your company a running start in LATAM. Expert Medical Interpreters for Investigator meetings Englis/Spanish.Voice Actor English/Spanish

Courbevoie, FR

During two years, I introduced the Vocalcom brand throughout Northern LATAM and the US markets. Under very competitive conditions I managed to bring on a diverse group of clients from various countries. Brought in a special client with functionality that had never been used in the region thanks to the cooperation of the team in Paris Head Quarters.

Austin, Texas, US

During two years I helped Lithium Technologies start conversations with high level executives in the 97 most important companies of all Latin America. I was personally responsible for contacting and provoking conversations with the 27 largest telecom operators, 11 cable operators, 23 Banks, 4 regional airlines, 6 Health and beauty conglomerates, 11.

Irving, TX, US

New position created to increase regional participation of minority population in the program. Worked with over 650 volunteers in the district to consistently meet fundraising and membership goals.

Washington, DC, US

Regional responsibility for managing special non-response language cases,

Led new business development efforts for consulting customers in Mexico, Guatemala, Colombia, Peru, Ecuador, Chile and Argentina. Introduced the company´s value added service products to strategic partners in the region. Introduction of a client´s corporate foreign exchange services to companies throughout Latin America via direct contact with import /.

Responsible for directing the sales efforts in the US (Southeast), Europe, Central and South America, as well as the company’s marketing department. Art Design and PMO for new interactive website. Compliance training for world-wide employees on anti-laundering compliance. In first year brought clients totalling more than 15% of total company volume.

Madrid, ES

Led five sales/marketing management teams: prepaid calling cards with 17,200 points of sale and US $8MM in sales per month, electronic or top-up recharge US $1MM monthly sales, retail cellular sales program, nationwide public phones, calling booths and telemarketing.

Bogotá, D.C, Cundinamarca, CO

Directed a team of 165 direct employees, 12 company owned shops and a network of 4000 points of sale with over 16,000 professional salespeople. Brought market share from 37% to 62% in 18 months. Grew points of sale by 400% in 8 months.

Responsible for start up business relationships with the three regional operators, in a new cellular market throughout Colombia. Managed a handset and accessory fulfillment program with all three operators and their distributors. Facing a very young and credit challenged group of distributors, I designed and implemented an accessory consignment program.

Retail and corporate foreign exchange operation in Northern California.Serviced four local banks in all their foreign currency needs including cash, drafts, forwards and wire transfers with a team of four fulltime traders.Brought the office to the third place in gross income from the thirteenth position in the western United States, by becoming the FX.

Ba, Business Management / Marketing

Advertising Design

Hs, Hs

Education record