Connect with your customers wherever they are, through any communication channel with Vocalcom Cloud Contact Center Solutions.
Created in 1995, Vocalcom is a provider and world leader of omnichannel cloud contact center software solutions for customer service, sales/telemarketing, and debt collection. Our award-winning solution helps businesses deliver effortless omnichannel customer experiences - across voice, email, webforms, chat, instant messaging and social media - and drive more effective outbound call campaigns.
Give your agents a more comfortable set-up and reduce the need for training with a contact center solution featuring a highly intuitive, unified interface and a comprehensive overview of the customer journey across all communication channels.
Vocalcom’s open platform easily integrates with your CRM and business applications to boost your productivity and give your customers a richer and more personalized experience. Additionally, our unique CTI solution developed natively in Salesforce makes it easy to manage your contact center and all your omnichannel customer interactions in Salesforce.
Spanning 47 countries and 5 continents, Vocalcom is trusted by more than 1,200 customers to orchestrate over 1 billion customer interactions per year in the cloud and on-premise. Vocalcom's customers include HSBC, Axa, Comdata, Renault, BNP, Nespresso, FC Barcelona, Vodafone, Allianz, Office Depot and many more.
Discover our new white paper on the outbound campaign : http://content.vocalcom.com/en-white-paper-outbound-campaign-guide
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#salesforcecti
Company Details
- Employees
- 246
- Founded
- -
- Address
- Tour Eqho, 2 Av. Gambetta, Courbevoie,92400,france
- Phone
- +971 4 446 41 00
- cu****@****com.com
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- vocalcom.com
- Keywords
- Contact Center Solutions, Omnichannel Interaction Management, Conversational Commerce, Sales Acceleration Technology, Digital and Mobile Marketing, Omnichannel Customer Experience, Real-time Feedback Management, Salesforce, Debt Collection, Telemarketing, CRM, Customer Engagement, Dialer, Cloud.
- HQ
- Courbevoie
Vocalcom Questions
Vocalcom's helpline number is +971 4 446 41 00
Vocalcom's website is vocalcom.com
Vocalcom's LinkedIn profile is https://www.linkedin.com/company/vocalcom
Vocalcom has
246 employees.
View email and phone details for 246
employees at Vocalcom.
Vocalcom's industry is
Software Development
Vocalcom's top competitors are
Odigo,
Talkdesk,
Eloquant,
Desol,
Ddtrust Project Management Services,
Diabolocom,
Kiamo,
Opportunity,
Genesys,
Aircall.
Vocalcom's support email address is customer-success@vocalcom.com
Vocalcom's categories are Software Development
Vocalcom's founding year is 1995
