Diego Alejandro Peña Santos Email & Phone Number

Zamora, Cl, Es

Madrid, Community Of Madrid, Spain

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Greater Palma De Mallorca Metropolitan Area

Ramat Gan, Tel Aviv District, Israel

Tel Aviv, Israel

- Developing, implementing and evaluating onboarding program.- Conducting sales, retention and customer care onboarding training.- Ensuring a positive onboarding and set recruits up for success.- Following up with recruits on their daily job.- On-the-job/field sales training (observation, feedback and coaching).- Creating training materials (presentations, scripts, videos, etc.).

Tel Aviv, Israel

- Reaching monthly targets between $30.000 and $50.000.- Negotiating sales contracts and closing deals (phone/email).- Building and mantaining customer relationships.

Montreal, Quebec, Canada

- Conducting live teaching sessions in English, French and Spanish.- Planning and developing lessons, excercises, homework and exams.- Assessing student's progress and giving feedback.

Caracas, Federal District, Venezuela

- Translating and/or transcribing (English/French to Spanish) audiovisual content.- Adapting scripts and subtitles to Latinamerican audiences. - Securing timing, synchronization and lip-syncing.

City Of Buenos Aires, Argentina

- Responding customer inquiries and processing claims.- Resolving billing and payment issues. - Handling customer complaints.- Helping customers understand their coverage and benefits.

Caracas, Federal District, Venezuela

- Identifying and prospecting potential customers.- Building and mantaining long-lasting customer relationships.- Conducting product demonstrations to customers and peers.- Generating revenue to the company by selling its products and negotiating deals. - Making a weekly inventory with the peers.

Caracas, Federal District, Venezuela

- Developing and implementing lesson plans that focus on culinary vocabulary in English and French, including food names, cooking techniques, kitchen tools, and ingredient descriptions.- Providing students with a solid understanding of the principles of culinary terminology in French and English and how to use it in various contexts, such as menu writing, recipe development, and restaurant management.

Caracas, Federal District, Venezuela

- Preparing and delivering lesson plans that align with the curriculum and meet the needs of individual students or classes.- Teaching French and English grammar, vocabulary, pronunciation, and comprehension skills, and providing opportunities for students to practice speaking, reading, writing, and listening.- Assessing students' progress and providing feedback on their strengths and areas for improvement, and developing strategies to help them achieve their language learning goals.

Caracas, Federal District, Venezuela

- Developing and publishing engaging content across various social media platforms such as Facebook, Instagram, Twitter and WordPress, forums, and other online channels to attract and retain community members.- Monitoring and responding to community members' comments, questions, and concerns in a timely and professional manner.- Creating and managing events and initiatives that promote community engagement and growth.- Presenting to different audiences the causes, transmission, and prevention of AIDS, as well as the latest developments in treatments and research.- Translating the latest news on the topic from French and English to Spanish.

Caracas, Federal District, Venezuela

- Answering phone calls and emails, and responding to guests' inquiries and requests in a timely and professional manner.- Managing Room Service requests - Handling guest complaints and concerns, and escalating issues to the appropriate department or manager as needed.- Following hotel policies and procedures, and ensuring that guest information is kept confidential and secure.

Bachelor'S Degree, Language Interpretation And Translation

Associate'S Degree, Food Preparation/Professional Cooking/Kitchen Assistant

Activities and Societies: + 6 month Internship at La Sabilla Restaurant at the Cayena Hotel in Caracas, Venezuela