- Bi-Lingual (English/Spanish) Technical support through email, phone, remote or local for Products of the Radio Industry, Specifically Radio Automation Software AVRA and Insoft Radio.

- Bi-Lingual (English/Spanish) Technical support through email, phone, remote or local for Products of the Broadcast Industry. - Proven knowledge for the installation, training and problem solving for Radio and TV Station. - System integrator for Broadcast Applications on Radio and TV- Advisor for customers interested on the Purchasing, Installation and Post-Sales Service for equipment’s on Radio and TV Stations. - Technical support and sales engineer for recognized brands on the Broadcast Industry - Head of the RMA Department, creation of RMA’s and intermediary between Client and Manufacturer for the repair process.- Representative for the company on tradeshows like, NAB, Expolit and more. - Entrusted to manage, maintain, and repair the network infrastructure and oversee help desk operations.

• Performed internal and external tour to identify potential risk to the worker and the community.• Aided with the manager of the division to create a Matrix of Enviroments and Safety in each work station of every deparment of the factory for the certification on OHSAS 18001.• Document controls of the department of Enviroment and Industrial Safety.• Assisted co-workers of other divisions to the elaboration of the Matrix and the document controls.

• Monthly Inventory planning for the merchandise in existence.• Coordinated meeting with suppliers and distribuitors.• Elaborated letters and documents for suppliers.• Responsible for the billing and the control of it.• Created monthly folders with the bills of incomes and outcomes to deliver it to the accountant.