Diego Prado

Diego Prado Email and Phone Number

Technical Support Engineer @ INSOFT, LLC
miami, florida, united states
Diego Prado's Location
Franklin, Tennessee, United States, United States
Diego Prado's Contact Details

Diego Prado work email

Diego Prado personal email

n/a
About Diego Prado

I am a highly motivated and experienced Technical Support Engineer with 8+ years of experience in the broadcast industry. I have a deep understanding of broadcast technology and able to quickly and efficiently diagnose and resolve customer problems. As an experienced, service-oriented professional with more than a decade of experience working with clients I am also passionate about providing excellent customer service and always willing to go the extra mile to support them.Great team player with excellent communication skills and well-developed technologic expertise. Motivated to contribute to the company's success and to my own personal and professional development.

Diego Prado's Current Company Details
INSOFT, LLC

Insoft, Llc

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Technical Support Engineer
miami, florida, united states
Website:
insoftus.com
Employees:
4
Diego Prado Work Experience Details
  • Insoft, Llc
    Technical Support Engineer
    Insoft, Llc Jan 2020 - Present
    Miami/Fort Lauderdale Area
    - Bi-Lingual (English/Spanish) Technical support through email, phone, remote or local for Products of the Radio Industry, Specifically Radio Automation Software AVRA and Insoft Radio.
  • Broadcast Depot
    Support Engineer At Broadcast Depot
    Broadcast Depot May 2014 - Jan 2020
    Miami/Fort Lauderdale Area
    - Bi-Lingual (English/Spanish) Technical support through email, phone, remote or local for Products of the Broadcast Industry. - Proven knowledge for the installation, training and problem solving for Radio and TV Station. - System integrator for Broadcast Applications on Radio and TV- Advisor for customers interested on the Purchasing, Installation and Post-Sales Service for equipment’s on Radio and TV Stations. - Technical support and sales engineer for recognized brands on the Broadcast Industry - Head of the RMA Department, creation of RMA’s and intermediary between Client and Manufacturer for the repair process.- Representative for the company on tradeshows like, NAB, Expolit and more. - Entrusted to manage, maintain, and repair the network infrastructure and oversee help desk operations.
  • Coca-Cola Femsa
    Intern
    Coca-Cola Femsa May 2013 - Oct 2013
    Zulia, Venezuela
    • Performed internal and external tour to identify potential risk to the worker and the community.• Aided with the manager of the division to create a Matrix of Enviroments and Safety in each work station of every deparment of the factory for the certification on OHSAS 18001.• Document controls of the department of Enviroment and Industrial Safety.• Assisted co-workers of other divisions to the elaboration of the Matrix and the document controls.
  • Grupo Masivo Del Norte C.A
    Administrator
    Grupo Masivo Del Norte C.A Apr 2012 - Apr 2013
    Zulia, Venezuela
    • Monthly Inventory planning for the merchandise in existence.• Coordinated meeting with suppliers and distribuitors.• Elaborated letters and documents for suppliers.• Responsible for the billing and the control of it.• Created monthly folders with the bills of incomes and outcomes to deliver it to the accountant.

Diego Prado Skills

Microsoft Office Microsoft Excel Engineering Customer Service Project Management Strategic Planning Project Planning Research Public Relations Inventory Management Microsoft Word Powerpoint Windows C Autocad Teamwork Negotiation Management Team Leadership English Technical Support Troubleshooting Tv Production Radio Broadcasting Broadcasting Analysis Robotics International Relations It Arduino Plc C++ Language Critical Thinking Customer Support Leadership Problem Solving Digital Tv Digital Radio Software Installation Hd Video Mobile Devices Networking

Diego Prado Education Details

Frequently Asked Questions about Diego Prado

What company does Diego Prado work for?

Diego Prado works for Insoft, Llc

What is Diego Prado's role at the current company?

Diego Prado's current role is Technical Support Engineer.

What is Diego Prado's email address?

Diego Prado's email address is di****@****7bd.com

What schools did Diego Prado attend?

Diego Prado attended Universidad Rafael Belloso Chacín.

What skills is Diego Prado known for?

Diego Prado has skills like Microsoft Office, Microsoft Excel, Engineering, Customer Service, Project Management, Strategic Planning, Project Planning, Research, Public Relations, Inventory Management, Microsoft Word, Powerpoint.

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