Diego Schmunis Email & Phone Number

Hillsboro, OR, US

Portland, OR, US

• An online social network, content, and learning platform for experienced adults.
• Collaborate directly with the CPO to drive product vision and strategy from 0 to 1
• Conduct customer research to mitigate product risk areas
• Run user interviews to understand customer problems and translate those into solution requirements
• Perform functional, usability, and design analysis to identify UI/UX areas of friction and user experience improvements
• Define subscription model tiers and paywall restrictions

Oakland, California, US

• A streaming media (Music, Digital Displays, and TV) platform for brick-and-mortar businesses.
• Formulated and executed Product’s go-to-market plan, strategy, and activities, in coordination with Marketing and Sales teams, to bring to market the fourth and major release of the Rockbot platform
• As the company’s first Product Manager, implemented product best practices (documentation and requirements, product development cycles, and cross-functional operating procedures across Product, Design, Engineering, QA.
• Worked closely with the UI/UX team and conducted customer interviews and research to identify optimization areas to improve the first-time onboarding experience for the Music streaming service, setup, and troubleshooting
• Held weekly Product office hours to facilitate and stimulate cross-department discussion and alignment around the company’s initiatives, priorities, and objectives to help inform Product strategy and planning

New York, US

• Ad-tech platform for publishers and advertisers.Customer Experience Platform:Manage the creation of internal products, tools, and processes to enable and support client-facing Product teams
• Common component library: standardize and unify our product’s look and feel while accelerating time to market
• Analytics tools integration: allow product teams to gather and analyze user behavior and identify areas of improvement
• Client-facing documentation portal: deploy and centralize training, education, and support documentationAuthentication, Authorization & Identity:Led product team defining clients and business requirements, roadmaps.
• Authentication: improve how users manage multiple accounts and sign in with SSO/MFA
• Roles and permissions: streamlined how roles and permissions are created and assigned across products and clients

Mountain View, California, US

• SaaS cloud-based animation production platform empowering decentralized digital content creation.
• Led product vision, roadmap, and strategy to the company’s first GA release and subsequent platform enhancements
• Managed product/feature prioritization while communicating timelines, constraints, and trade-offs to the Executive team
• Partnered with BizDev and Sales to understand clients’ requirements to drive platform adoption
• Worked with Marketing to inform product’s unique value proposition and key messaging points
• Tracked vital performance indicators to inform new products, features, and bug prioritization

Allentown, Pennsylvania, US

• Systems integration management platform and mobile apps for large venues (stadiums, hospitals, cafeterias, etc.).
• Helped drive product vision, roadmap, and requirements across multiple clients/verticals while managing client expectations
• Realigned product development process from an agency model into a product-centric organization
• Wrote detailed product requirements, created wireframes, and managed backlogs, sprint planning, and demo days
• Led the creation of product-customization tools to allow users to have more control over their deployments
• Led Product (3)/Project Managers (3), Design (4), Engineering (6), and QA (10) teams to deliver products on budget, on time and on quality

• Advised start-ups in product/market fit, job-to-be-done, design, MVPs, Agile methodologies, and cross-functional team development.Videoo: Next-generation social video player platform allowing brands to engage audiences.
• Led design and functional roadmap of video player platform
• Redesigned platform, video player, and business rules to simplify workflows and drive increased user engagement
• Partnered with Sales, Marketing, and Biz Dev to understand the market landscape and addressable brands’ requirements
• Worked closely with the executive team to define go-to-market strategies and growth opportunities
• Prioritized feature and development requirements based on shifting business priorities, needs, and resourcesOther projects:

Nashville, TN, US

• SaaS cloud-based marketplace for video production and production/asset management platform.
• Drove vision, strategy, and requirement to transition the business from brick-and-mortar into a product-driven service platform
• Engaged with the BizDev team to understand and define customer needs, market positioning, and go-to-market strategy
• Organized and managed quarterly CAB meetings across top customers to gather input and product alignment
• Worked with Customer Success teams in the creation of internal management tools used to troubleshoot and manage services
• Led cross-organization processes to improve development cycles, communication, and cross-team performance

Oakland, CA, US

• Lead efforts in creating a new ad-serving product based on an internally developed online ad-serving platform.
• Partnered with Executive team to define new business opportunities and monetization strategy
• Led product development of a new ad unit, driving a 50% increase in LTV
• Researched and wrote PRDs/prototypes to grow the user base from 100K users to 4M+ installs
• Designed and ran A/B test to increase conversion rate and traffic to advertising partners
• Revised business rules resulting in a 6% uninstalls decline and install lifetime increases from 60 to 100+ days

Oakland, CA, US

• Oversaw end-to-end black box testing (front/back end) of an internally developed online ad-serving platform.
• QA front-end functionality, back-end ad serving logic, algorithms, and pre/post-production release validation
• Designed and implemented end-to-end testing to validate UI/server integration and data integrity
• Met weekly with lead developers & product managers to schedule release & development cycles
• Provided in-house UI/UX and prototyping, resulting in reduced costs and faster requirement design cycles
• Worked closely with product managers and developers performing ambiguity analysis, resulting in shorter development cycles and a 30% improvement in timely releases

Oakland, California, US

• Participate in the early planning, design, and development stages for two technology innovation projects.Emergency Room iPhone application:
• Reviewed user requirements with the product manager and lead developer
• Wrote use cases and storyboard application functionality and workflow
• Designed several UIs and functionality web-based workflow prototype demos
• Extracted core features and functionality from web-based applications and re-design to be implemented in the iPhone
• Worked with the web-based development team on UI design and functionality so it can be consistent with mobile application

• Internet-based contact and customer relationship management system for recruiting and staffing firms.
• Worked closely with engineers and product managers during application design phases to define product features and performed requirements and ambiguity analysis to determine schedules and milestones
• Wrote User Functional Specifications and conducted usability focus groups
• Facilitated the UFSs sign-off between the customer and development team (this involved negotiating release dates and a list of features)
• Defined and implemented company-wide QA methodology and processes. Wrote QA methodology documentation
• Worked with the development team and product managers to set testing schedules and entry/exit criteria

• Web-based project management platform for the construction industry.
• Wrote test plans and test cases based on software specifications documents and engineering discussions
• Performed black-box and automation testing of the front-end client application
• Tracked all found defects, wrote bug documentation, assigned priority and severity, and logged in defect tracking tool for investigation and resolution by software developers
• Created weekly QA status reports for the QA director, VP of engineering, and Product Manager
• Researched, purchased, and implemented SilkTest and SilkPerformer automation tool

• Developed desktop and Internet-based software for consumer markets, focusing on imaging authoring tools.
• Created and executed manual/automated test cases for functional testing of image manipulation software
• Performed daily build-acceptance and regression testing. Wrote Level I automation acceptance test script using 4Test
• Helped to develop an in-house bug-tracking system using Microsoft Access.
• Documented issues, assigned priority, and logged for investigation/resolution by the development team in the bug-tracking system
• Developed test strategy, test plans, and test cases for multiple components of the company website.

• One of the first online multiplayer gaming networks.
• Designed and implemented broad testing methodology and processes for an online video game company
• Designed test plans and test cases to cover all aspects of games functionality (installation, usability, graphics, performance, etc.) based on user requirements and functional specifications
• Tracked daily bugs, performed regression testing, and presented daily/weekly status reports to QA
• Conducted user acceptance testing and wrote issues log based on the outcome of tests
• Worked with QA managers and project managers on time estimates for new projects