Overseeing and managing all aspects of Nordic Bar’s sales operations. Driving sales, building relationships, and ensuring the bar's financial success in a competitive and dynamic market.

I have worked on projects with clients from across the country, and have built a reputation for my attention to detail, ability to meet deadlines, and client-oriented approach.

• Coming up with content ideas and strategies and pitching them to the Marketing and Communications team.• Collaborating with other departments and team members and brainstorming subjects for creative content.• Creating unique, simple-to-understand, and user-friendly content for Social Media.•Creating monthly newsletters on Mailchimp for U&i Global’s subscribers.

• Supporting U&i Global with grant research and applications such as the KCL20 Accelerator• Market and Competitor Analysis for the sustainable development sector • Website testing, development, and planning for expansion • Outreach to relevant partners in the sustainable development sector for media collaboration. • Working with the rest of the U&I Global team to develop our content strategy and COP26 media project. • Helping to secure funding for U&I Global projects, such as the COP26 media project, through outreach to relevant organisations and partners.

• Making telephone calls to patients with Covid-19 and accurately recording all essential information on the NHS Test and Trace system. • Identified callers requiring an immediate emergency response and refer to appropriate emergency ambulance service.• Maintaining confidentiality at all times with particular reference to patient confidentiality and Data Protection Act.•Contributed to the continuous improvement of services

• Ensuring that the best service is received by our staff to our patients.• Leading by example and showing the ability to both give and follow instruction.• Ensuring that the team has the relevant training and development in order to enable them to satisfy both personal and patient expectations.• Assisting with the preparation of and the serving of all meals and beverages to patients.• Ensuring that the kitchen and service areas are clean and tidy.• Ensuring health and safety regulations are followed.• Ensuring cleanliness of the ward and replenishing of any broken machines.

• Managing staff discipline and training.• Taking action where necessary to resolve customer queries.• Communicating standards of operational excellence to ensure the smooth running of the area whilst on shift.• Ensuring the Health & Safety of all staff, customers and visitors.