Diep Le Email & Phone Number

- Generated teaching materials and programs for the curriculum framework set out by the Centers- In charge of building new SPROUT learning frameworks and supporting documents- Provided teaching in communication courses- Rewarded with Most Dedicated Teacher title

Cầu Giấy, Hanoi, Vietnam

- Researched and approached potential customers through B2B sources (LinkedIn, Facebook, etc.) - Handled product consultation, negotiation, contract signing and problem solving.- Tracked export orders and prepared documents. Contact forwarders to monitor delivery schedules as required. - Carry out necessary procedures and documents for import and export activities.

- Wrote English articles for online materials on jaxtina.com- Checked and controlled the quality of articles as required standards- Translated reading passages from English to Vietnamese - Built English learning programs (Complete English book and app) with R&D Team

- Wrote SEO - standardized articles about English-related topics for website "llv.edu.vn", targeted at 15-19-year-old students- Published postings to the LLV website and external websites at the Marketing Manager's request.

Thanh Xuân District, Hanoi, Vietnam

- Taught in tutor classes for Basic Communication, Pre-IELTS, IELTS 3.0-4.5, IELTS 4.5-6.0, University Entrance Exam Preparation courses- Monitored class activities: scheduling new classes, controlling classroom processes, arranging trial lessons, notifying AM, teachers; checking criteria of students; being in charge of asset management- Ensured student information and daily, monthly and quarterly learning results are updated accurately on the software- Obtained feedback; handled and managed incidents and complaints. - Guaranteed the rate of re-enrollment/upselling consistent with the target.

Bachelor'S Degree, Business English, 3.71/4.0

- Learning Results in Top 5 of Faculty - Thuongmai University Scholarship in 2018 (50%), 2019 (75%) and 2020 (100%)

Bachelor'S Degree, International Business, 3.63/4.0