Investment company. Private Equity, Real-estate, Crypto and Public Securities Investments.

Web design group specializing in small business websites at very affordable prices. We built and maintained Small Business Websites including Flash, HTML, Joomla and small E-Commerce sites. Portfolio www.digitalcherries.com•Manage and run a small Web Design company.•Flash, HTML w/ CSS, Joomla and Ecommerce websites.•Responsive HTML 5 sites, with animations, sounds and graphics.•Successfully implement SEO concepts into our sites, including meta data for Flash sites.•Image correction, cropping, effects, filters, and blending using Photoshop.•Photoshop, Flash, After Effects, Illustrator, Fireworks, Dreamweaver CS4 and Action Script 3.0 experience.•Created Ad creative for print and electronic ad campaigns.•Maintain all bookkeeping related to the business using Intuit QuickBooks Pro.

•Second Level Enterprise Help Desk Call Center Support – Escalation Analyst.•Support for Most Hardware types, 100’s of Desktop Applications and all versions of the Windows OS.•System administration using Win 2000 and 2003 Server, Active Directory and Enterprise Administrator.•Windows XP Windows 7, and Outlook 2003 & 2007 Migrations.•Support a large spectrum of enterprise level applications including proprietary applications.•Contributed many articles to the Enterprise Knowledge Base at both first and second level.•Remote administration and support using Net-meeting, Remote Desktop, SMS, MOC, Lync and Dameware.•Wireless Network Configuration, Maintenance and Security, Cisco-Linksys.•Consistently exceed company goals for Level of Service Provided.•Network Design and implementation including Cisco Routers and Switches, including Sub-netting.•Basic programming using batch files, HTML, Java Script and Visual Basic .net.•Network setup and troubleshooting TCP\IP, DNS, WINS and DHCP configurations.•Performed system backup and imaging using Power Quest, Multi-cast, Ghost and Desktop DNA.•Managed, supervised and trained new technicians as needed.•Knowledge, Service and Asset Management using BMC REMEDY and HP Service Manager•Cleaned Malware and Virus programs with over 90% success rate

•Mantained a fleet of 250+ computers, encompassing a variety of PC and Macintosh Desktop and Laptop systems.•Hardware troubleshooting, software troubleshooting, installation, configuration, upgrades and repairs.•Worked in both helpdesk and lab technician capacities.•Managed, supervised and trained new technicians and interns as needed.•Researched and purchased for technology, price and value, all company computer related equipment.•Petitioned corporate Information Technology needs to upper management for approval.•Designed setup and ran the companies computer repair lab from the ground up.•Writer, Wrote technical and procedural documentation, maintained a web based computer inventory and helpdesk knowledge database.•Introduced and implemented computer imaging and software cataloging processes using ImageMasster.•Actively worked in Win 9x, NT Workstation, 2000 Pro and OS 9.1 environments on a daily basis.