L B Email & Phone Number

Sales Connectivity expertise for Spectrum mobile, Fiber Gig Internet, and Video services.

Minocqua, Wisconsin, United States

Case management skills to collect, document and verify (Quality Control) demographic and housing data from the public for the 2020 decennial census.Interact and interview people on site and over the phone to record statistics electronically.

Market and promote business programs for financial companies

Wausau, Wisconsin Area

Mentor enrolled students with various computer support ranging from Microsoft Office Suite, web applications to troubleshooting for devices and proprietary software. Helped dislocated workers with letters and resumes.

Wisconsin

Service, sell and manage Avon beauty products For my customers. create online invoicing, Order fulfillment and account receivables.

Wisconsin

• Sales Leadership and relationships expertise: for growing and maintain a mix of core and strategic YTD revenues totaling over $15 million in a teaming environment. Partnerships with Security, Hardware, Software and Service vendors to provide custom solutions to top Fortune Companies including support for Government and Educational accounts. • Ongoing contract, billing and Service Level Agreement (SLA) expertise: to clients with Managed Data local to global Data Networks (ISO/IEC 20000 certified) to ensure excellent customer satisfaction for retention..

Rye Brook, Ny

RFP Project Management Lead for Solution Sales teams for quality Bid responses in compliance with corporate governance ethics. Engage and coordinate bid teams comprised of internal and external team partners for involvement in the Request for Proposal (RFP) process for top Fortune companies.Results driven, resourcefulness, and ability to be innovative by assisting Global Sales teams achieve several multi-million dollar contracts with the most wins ratio amongst Bid Specialist peers. Customized Solutions development skills: Aptitude and abilities in mapping complex customer requirements with data, voice and Managed Services solutions. Lead and participate in formation of winning strategies, account positioning and competitive assessments.Communications, writing and Time Management skill sets: Create, and design customized technical responses for customer presentations from inception to final production. Microsoft Office 365 Suite and Follow up skills Expertise; Word, Excel, PowerPoint, SharePoint and Live audio and video Meetings to schedule and project manage tasks to consistently meet deadlines.

New York, Ny

Customer Development Team: Build and maintain reporting and billing Hierarchies for New York City Corporate Accounts customers. Attended face to face customer meetings to present customized ad Hoc reporting solutions in a teaming environment. Enter programming codes to register billing hierarchies in the CORE system for Virtual voice and data network services.Role model and leader: Trained and coached new hires, MCI Account Teams and peers to act as Guru for complex internal Billing and Reporting systems tasks.

Rye Brook, Ny

Revenue Retention management: Proactive Sales and maintenance of accounts to retain revenues. Consistently exceeded revenue objectives to win recognition by National Customer Service Programs.Establish and Maintain Quality ISO 9001:2000 Standards: Customer Service and Implementation support to elite account base to retain customer satisfaction. Interfaced with Fortune 500 customer contacts to solve fraud and billing issues.

Associate'S Degree, Information Technology, 3.7 Gpa

Activities and Societies: Member of Phi Theta Kappa Honor SocietyIT Computer Support, Microsoft 365 Specialist, Web Master.

Itil, It Service Management

Southern University Of New York (Suny Valhalla), International Business

Information Technology

Microsoft 365 Office Specialist Web Master

Professional, Technical, Business, And Scientific Writing

Proposal development strategies for higher win rates.